Victoria Powell Email and Phone Number

Point of contact for desk and field adjustersReview of preliminary reports / photos / loss notice / UW ReferralsReview of final reports / estimates / narrative reports, and moreAbility to point out revisions neededAbility to collaborate Xactimate estimate for revisionsAssuring file is within compliance before submitting to carrierActive Residential FCN

Point of contact for field adjustersReview of policy related documentsReview of general loss reports / photos / adjusters invoiceReview of estimates / narrative reports, and moreAbility to point out revisions neededAbility to collaborate Xactimate estimate for revisionsAssuring file is within compliance before submitting to desk adjusterQuick turn around time

Point of contact for all parties involvedMaking initial contactsAssigning field adjusters / Assuring field inspection takes placeAdjusting reservesPayment authority up to $25,000.00Reviewing field adjusters report, Symbility estimate, photos to determinecoverageEstimate revisionsIssuing payment to all parties involvedPolicy languageDrafting all claim related letters, including denialsSupplement handlingLitigationRemained available throughout all work hours / Willing to workovertimeAbility to keep task / diaries updatedMinimum of 50+ Claims in queue at one timeDaily / CAT Claims handlingAbility to handle claim from cradle to grave

First point of contact for all parties involvedAssigning field adjustersCommunication with attorneys / public adjustersAssigning third party vendors if applicableReviewing field adjusters reports / photosEstimate revisions in XactimateAuthority to approve payments and reserves up to $80kissuing paymentSettlement conversations with all parties involvedRecorded statementsApproved / Denied appraisal and reinspection requestAddressed supplements / collaborationsEstimate revisionsDrafting claim related lettersClaims handling from cradle to graveLarge lossHigh Valued Properties / Commercial Properties

Point of contact for all team of 12+ Desk AdjustersPoint of contact for insured escalationsConducted weekly team meetings addressing expectations, trainings,carrier feedback,Payment / Reserve authority up to $60,000.00Reviewing field adjusters report, Xactimate estimate for possiblerevisionsEstimate revisionsPolicy languageReviewing all claim related letters, including denialsSupplement approvalsLitigation / Mediation / Appraisal requestsRemained available throughout all work hours / Willing to workovertimeAbility to keep task / diaries updatedAbility to deescalate within reasonAbility to provide support, be a resource to team membersDaily / CAT Claims handlingAbility to handle claim from cradle to grave