Worked as a Technical Lead on several projects focused on introducing vendor applications to ERIE. Reviewed SOWs, created and interpreted requirements, assisted with High-Level Security Agreement reviews, and worked with teams internal and external to ensure vendor applications align to ERIE standards and fulfill business process requirements.Worked with the Business Continuity team to introduce a new application to house and manage business continuity plans. Documented and assisted with setting up an integration between vendor application and our HR data storage tool.Worked with the Sourcing & Vendor Management team to introduce a new application to house and manage vendor relationships and contract-related documents; assisted with several integrations to other ERIE systems. Gathered requirements for and participated in the design and development of a Mendix application released enterprise-wide for Sourcing & Vendor Management requests.Worked with the Special Investigations team to gather requirements for, design, and develop a Mendix application to manage fraud investigation assignments and results.Worked with the physical security team to introduce a vendor application for data and incident management.

Worked on the Precisely (formerly Infogix) team building controls to balance data flowing between systems both internal and external to ERIE. Learned about the need for controls from an audit perspective and adhering to SOX/MAR standards. Redesigned processes to gather requirements from application teams and translate them into work estimates and ultimately control development to speed request and response times for the Enterprise Balancing Team.Engaged in stretch assignments functioning as a Technical Lead to oversee project work and assist in introducing new vendor applications/products to ERIE.

Participated in four six-month rotations with different IT teams to gain a variety of skills and experience.Worked with the Commercial Lines IT team to perform enhancements to the Quote and Application System built in Mendix.Worked with the Data team to introduce Marklogic to ERIE and learn about NoSQL/document-oriented databases and how we would utilize it to create the ERIE Data Hub.Learned about Continuous Integration/Continuous Delivery methods at ERIE by working with the Cloud Enablement Department. Supported teams using Harvest for code versioning and deployment to environments and used UrbanCode to build and support application team environments and deployment processes. Participated in the introduction of GitLab at ERIE.Practiced traditional object-oriented programming skills by assisting in the design and initial groundwork of a C# application intended to compare documents for the Print Technology team.Participated in a Hackathon, leading a team of interns to build a POC to address insurance industry trends and issues using Mendix.Participated in career development and shadowing opportunities to learn about both IT and the insurance industry.

Worked with the Enterprise Monitoring Systems team, learning to use applications like Splunk and AppDynamics to assess application health and troubleshoot outages or errors.Participated in other Information Technology Intern events like a Hackathon to suggest solutions for insurance industry concerns, networking events, and career development.

Testing and implementing fixes and new features for in-house, custom-built data management system; Implementing a time-clock system to track production time during the manufacturing process;Assisting staff in daily use of custom-built data management system;Working with company data to write and execute MySQL queries for reporting purposes;

Established consistent data retrieval and reporting techniques for market research team to communicate effectively with other departments; Created Excel format for tracking individual communication with prospects and tallying results; Engineered an activity diagram for mapping the flow of activities when examining daily lead summaries

Accepted and processed payments, deposits, and withdrawals for individuals and businesses; Redesigned Excel formats for monthly personnel scheduling

Trained fellow student employees; Assisted in the creation of pastries and displays for events on and off campus; Streamlined inventory structure and process to ensure accurate counts and reordering

Supervised and trained more than 10 employees;Maximized efficiency during shifts by assigning suitable roles to coworkers;Performed sales and customer service in a supervisory role;Awarded the Tim Horton’s Scholarship for outstanding academic achievement and teamwork