Protected diners by implementing and enforcing food safety, sanitation, and hygiene policies.Monitored stock of food items, supplies and equipment, placing orders to restore optimal levels.Enhanced menu with more seasonal offerings and locally-sourced ingredients.

- Develop and implement HR strategies and initiatives aligned with the overall business strategy- Oversee all HR functions, including recruitment, employee relations, performance management, training and development, and compensation and benefits- Manage the HR team and provide guidance and coaching to ensure the team's effectiveness and development- Ensure compliance with all relevant labor laws and regulations- Maintain and update HR policies and procedures- Manage employee relations issues and conduct investigations as necessary- Collaborate with senior management to identify and address HR-related challenges and opportunities- Participate in the development of the company's overall strategic

Processed customer exchanges, refunds and bill adjustments to correct product or service problems.Created and entered enrollment applications for new consumers in company database.Compared disputed merchandise with original requisitions and information from invoices to prepare invoices for returned goods.Collaborated with internal departments to find resolutions and conduct further research on customer account.

Participated in product marketing campaigns and special events.Supervised product trainings for employees and customers.Answered customer questions and provided assistance regarding product use.Conducted research on written inquiries, grievances and appeals.Received inbound calls, emails and web chat requests for customer support.