Victoria B. Edwards Email and Phone Number

Prepared and adminstered regular subject assessments to 24 students complete with detailed quarterly progress reports for parentsCreated and adapted lesson plans according to students’ academic needs, including both individual and group workEstablished and open-door policy for 7:30-8:15am parent/teacher conferences two days per week

While the primary focus is representation of debtors in Chapter 7 and Chapter 13 proceedings, the firm also deals with family, real estate and probate law clients as well. Daily duties include: assisting attorney in daily routine of office operations, answering the phone, setting appointments, working directly with clients to obtain data and complete bankruptcy documents for filing with the court; preparation of appropriate declarations and orders for filing and uploading; maintaining calendar hearings, response dates and deadlines; follow through with all motions and fee applications; direct interface with clients, court and trustee personnel to obtain information, set hearing dates, and resolve issues, and extensive Microsoft Outlook/Word/Excel,CM/ECF, BestCase software knowledge. Achievements:• Resolved 6-month billing backlog, bringing all accounts receivable (A/R) up to date;• Managed a range of confidential records, processes and documents throughout legal proceedings such as litigation, settlement negotiations, depositions, divorce and criminal matters;• Effectively managed high-volume workload of word processing assignments and court filings;• Improved the organization and security of both paper and computerized files. Implemented new systems and safeguards to protect confidential client information and firm records; • Ensured prompt responses to phone/email inquiries and displayed professionalism in all client interactions.

Reporting to the President, daily duties included, but were not limited to: Day to day operations management, supervision of federal work-study students and volunteers; providing guided tours and workshops; initial planning and development of special events and Museum Outreach programs; updating and maintenance of donor/sponsor databases; grant solicitation and funding source identification.

Working directly with the President, as a resource of development, public relations, and institutional administration acumen, primary responsibilities were development of new and existing client relationships to win business for the firm. Other duties included:• Analyzing and solving obstacles to company’s growth;• Business Certification and updates (DBE, DHQ, MBE, etc.);• Response to and tracking of RFQs and RFPs and debriefing all submitted proposals;• Review and updating of project profiles; • Development of key business development contacts at targeted clients’ firms;• Monthly Project Manager meetings to determine progress and any changes to the Business Development plan;• Coordination of the Annual Fireworks Event a client/employee appreciation event;• Development of programs to increase industry awareness while showcasing the firm and its services;• Participation in targeted client-based organizations to determine the need for sponsorship and advertising;• Compilation and production of sales and marketing reports;• Identification of client-based and other trade organization opportunities for participation, sponsorship, and speaking on behalf of Applied Power and Controls, Inc.CLIENTS AND PROJECTS EARNED FOR THE FIRM• Wayne State University, School of Medicine• Wayne County Community College District, Northwest Campus Welcome Center• Detroit Department of Transportation, Coolidge Terminal Renovation

Provided support to the Executive Director assuring efficient operation of the PLA office through preparing presentations, ongoing documentation, processing and careful scheduling and filing of records and reports as required by Michigan Law Act. Served as information source for the executive director regarding the PLA activities, Detroit politics and contract environment s. Day to day operational responsibilities include but were not limited to:• Preparation materials needed for general meetings and conference calls w/minutes transcription• Management of external contacts for correspondence, reports, presentations, spread sheets, and complex documents. • Serving as board liaison• Authored administrative standard protocols and policies manual• Researched, compared and selected employee benefits plan and programs (Medical/Dental/Vision 457)

Supervised and coordinated administrative support and service to Executive Director of Organization Development and Human Resources while serving on several voluntary committees as liaison to community leaders, Board of Directors, supporters, via the Community Connections outreach initiative. Responsibilities included:• Tracking and monitoring of employee certifications, • Conference registration and travel accommodations, • Tuition reimbursement processing, • Departmental time and expense processing, • Planning and coordination of department events (e.g., open enrollment benefits fair; employee holiday celebration, museum wide training and staff meetings).• Supervised and coordinated daily activities of support staff, interns and volunteers.

Provided confidential, legal and administrative services to a Circuit Court Judge. Success required the performance of increasingly more responsible and varied work, and increasingly greater knowledge of court procedures. • Cross-trained mid-level administrative personnel in MS OFFICE, OTIS and KRONUS software, • Served in a lead secretary capacity, • Provided technical assistance and advice to lower level personnel on court policies and practices. • Performed considerable research; • Coordinated activities related to special projects as directed by the Judge.

Provided exclusive administrative support to the President and CEO and communicating with Congressional Members, Board of Directors, supporters, and other individuals of prominence and significance to this international organization. Other duties included but were not limited to:•Supervision of executive support staff, volunteers and interns; •Established priorities for division of clerical work, for executive support staff, volunteers and interns; •Served as general liaison to Board of Directors while coordinating communications, activities and events relative to Senior Management, Management Council, Board of Directors and associated committees;

Managed and coordinated activities of employees engaged in administrative services such as purchasing, security, maintenance, mail and messenger services, office clerical and support services, printing, and telecommunications. Specific duties included: • Scheduling and preparation of time, cost, and labor estimates for products, services, and/or completion of job assignments to identify budget needs and/or reductions, • Allocation of operating budget funds. • Establishment of measures to improve methods, performance, and quality of service, and recommendation of promotions, transfers, and disciplinary action.

Provided administrative support to the Vice President of Corporate Human Resources.