- Identifies, reviews, and evaluates large volumes of sensitive and complex information in support of strategic, operational, and tactical operations.- Manages analysts and writes timely reports relating to business intelligence and risk advisory services, including KYC, Due Diligence, Litigation Support, Asset Tracing, Supply Chain Investigations, Fraud Investigations, Geopolitical Analysis, and others.- Provides strategic support to executive management- Takes care of client communication and relationship management, including business development and proposal writing.

Citi Security and Investigative Services (CSIS) Investigations Sr Analyst, part of the High Risk Unit (HRU)- Created a new process flow for Investigations procedures for NAM, to be rolled out globally- Created a new tracker for all cases needing adjudication to better coordinate interactions with stakeholders in different business units, building in KPIs to optimize resolution of cases in fewer days and with fewer QC issues- Improved case closing by avg 5 business days and lessoned QC issues on certain data points from appx 40 down to 1. - Built productive relationships with various stakeholders throughout different areas of the bank that facilitated the better building out of investigations and adjudication procedures.

- Conducted research and collected data for top consulting firms and regional governments on a wide range of topics concerning public policy, economic development, technology adoption, industry, and others.- Negotiated initial phase of projects with clients, agreeing on scope, methods, and duration.- Managed analysts to create research products in Excel, Word, and PowerPoint formats

- Ensured creative and operational success of company and employees through developing and managing multi-year development projects worth combined EUR 930K.- Hosted delegations for fact-finding missions relevant to assessing local financial and political risk.

- Conducted research projects covering political and financial stability, extractive industries, trade, and more, focusing on the Caucasus region and wider post-Soviet space

- Attended portfolio meetings (non-military security & Central Asia)- Undertook research on security topics- Wrote reports for Headquarters and Delegation- Prepared news briefings and updated current events portfolio- Coordinated among all 28 EU Member State representatives

- Translated English-Polish-German documents- Attended briefings, wrote minutes, and maintained current events portfolio

- Undertook research on elected officials and partnership organizations to pitch ideas for increased fundraising- Organized data and generated excel templates for mapping software

- Undertook research projects, particularly covering the Democratic Control of the Armed Forces, and edited English-language documents- Wrote reports and grants

- Undertook research projects and wrote reports- Translated Polish-English-German documents

- Customer service- Register closing and bookkeeping: closing accounts, tracking profits/expenses, scheduling payroll, etc.

- Greeted clients and organized schedule- Scheduled payments- Cash register responsibilities/POS system- Entered stock information- Closed accounts and registers