• Design shipping and packing materials for online store order fulfillment and in-store purchases.• Develop and create themed merchandise and new products.• Retouch and edit product photos for internal use. • Collaborate with colleagues to produce short-form video content for company social media accounts.

• Complete in-store transactions with a smile, greeting and providing assistance to all guests.• Communicate with guests via phone and online messaging channels and answer inquiries accurately.• Process and pack online orders for customers.• Maintain cleanliness and tidiness of shop floor and product displays.

• Create illustrations with traditional media or with software such as Procreate.• Oversee creation or outsourcing of prints and other merchandise, such as stickers or postcards.• Photograph products for shop.• Manage shop by updating listings, writing product descriptions, creating a budget, and providing excellent communication to customers.• Develop consistent branding for packaging.• Produce and edit video for social media.

• Lead team of newly trained hires and collaborate with managers and leadership staff to plan, set up, and open new retail store.• Maintain clean and tidy sales floor of a large and busy downtown retail store.• Perfect visual presentation of products, including refolding, restocking, and rearranging displays according to company standards.• Act as manager on duty during peak hours, leading staff to uphold sales floor tidiness, assisting at customer service points when needed.• Create and implement plans for training new hires in all basic store operations.• Create daily shift schedules for all staff.• Monitor sales targets for product departments and create and implement strategies to increase sales.• Adjust store layouts to create room for more stock and increase product sales.• Provide excellent customer service by greeting guests upon arrival and offering assistance.• Open and close registers with accurate cash count.• Operate POS system–carrying out error-free card and cash transactions, returns and exchanges.• Receive and process stock deliveries and online orders and maintain a tidy stockroom.• Replenish stock at high speed to ensure no stock shortages and constantly monitor for out-of-stock items.• Perform quality alterations to customer pants under a tight deadline and train new hires in alterations.

• Designed print materials for events, including signage, posters, and apparel.• Created digital graphics for use in emails and social media.• Assisted with event staffing, guest registration and check-in, setup and takedown.

• Designed graphics and print materials for events, including signage and posters.• Managed inventory and distribution of promotional items and event equipment.• Assisted with event planning, staffing, guest registration and check-in, setup and takedown.

• Collaborated with head designer to develop new brand identity for company.• Designed graphics for company social media, apparel and other merchandise.

• Created digital graphics and animations for social media accounts.• Designed banners for company email blasts.

• Collaborated with art team to develop visual look of game through research and creation of digital illustrations and landscape mockups.• Created assets and props for game landscape using digital art software such as Photoshop or Paint Tool Sai.• Assisted with development of overall game brand design and themed merchandise.