Retail Supervisor
Seattle, Washington, United States
• Lead team of newly trained hires and collaborate with managers and leadership staff to plan, set up, and open new retail store.• Maintain clean and tidy sales floor of a large and busy downtown retail store.• Perfect visual presentation of products, including refolding, restocking, and rearranging displays according to company standards.• Act as manager on duty during peak hours, leading staff to uphold sales floor tidiness, assisting at customer service points when needed.• Create and implement plans for training new hires in all basic store operations.• Create daily shift schedules for all staff.• Monitor sales targets for product departments and create and implement strategies to increase sales.• Adjust store layouts to create room for more stock and increase product sales.• Provide excellent customer service by greeting guests upon arrival and offering assistance.• Open and close registers with accurate cash count.• Operate POS system–carrying out error-free card and cash transactions, returns and exchanges.• Receive and process stock deliveries and online orders and maintain a tidy stockroom.• Replenish stock at high speed to ensure no stock shortages and constantly monitor for out-of-stock items.• Perform quality alterations to customer pants under a tight deadline and train new hires in alterations.