Victoria Clark Email & Phone Number

Arlington, Va, Us

Arlington, Va, Us

Client Work• Worked with Product Owner, development team, and research to create visual designs and mockups• Ensured all visual designs met accessibility guidelines for color contrast, readability, and screen readers• Implemented design testing before new features went live• Reworked information architecture to make site friendlier for first-time users and faster for experienced users• Led workshops to discover several teams' requirements for new features and drive innovation• Engaged in continuous improvement for new and existing features• Created new process for streamlining UX work across USAJOBS site• Research, designed, and tested internships on Open Opportunities and had 11,000+ successful applications in our first cycle• Heuristics for consistency across Open Opportunities and USAJOBS suite of sites• Developed a mature UX backlog for Agile team to account for pivot in priority and ensure 0 development blocks• Researched government careers and entry-level jobs to create a new website to target entry-level employees• Worked cross-functionally with to develop and test new features among different audiences and agencies• Mentored junior UX designersInternal Work• Interviewed potential Excella UX candidates• Conducted UX meetups for Excella employees to stay connected across different clients• Led informational sessions to teach other designers a "well-oiled machine" UX process to take back to their own clients

Paris, Paris - Issy-Les-Moulineaux, Fr

Paris, Paris - Issy-Les-Moulineaux, Fr

• Designed an update to the Chick-fil-A App cart that increased Reward redemptions • Improved Customer comprehension for placing and picking up an order through 11 variations of pickup methods across the chain• Tripled mobile traffic to Chick-fil-A’s Operator dashboard in 2020• Developed content strategy for Chick-fil-A’s Data Lake• New feature design for Chick-fil-A’s Operator-facing mobile app by collaborating cross-functionally• Redesigned interfaces, information architecture for Chick-fil-A’s Intranet and Data Lake• Created personas to develop customizable features and directed content• Conducted user research through in-person interviews, remote sessions, team discoveries, and workshops• Participated in quarterly planning for Customer and Internal-facing tools• Developed long-term design strategy for Intranet, mobile app, and Data Lake• Created comprehensive design system for digital material for Chick-fil-A internal tools, following WCAG accessibility guidelines• Managed work from junior UX designers

Paris, Paris - Issy-Les-Moulineaux, Fr

Atlanta, Georgia, Us

• Created the user interface for new websites and participated in website audits• Developed identities and brand guidelines for new brands and product lines• Designed print media to be used globally in magazines and for sales purposes• Collaborated with Marketing department to create quarterly advertising campaigns• Created designs for domestic and international trade show booths• Designed digital templates for internal and external company use• Created graphics to be used on the full line of RWC's social media accounts

Master'S Degree, Internet Technology

Bachelor'S Degree, Graphic Design