Who is Victoria Ecker? Overview
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Victoria Ecker is listed as Senior Customer Success Manager at Amazon, based in Seattle, Washington, United States. AeroLeads shows a matched LinkedIn profile for Victoria Ecker.
Victoria Ecker previously worked as Summer Associate at Gartner and RunFit Experiential Training Program Lead at Rei. Victoria Ecker holds Master Of Business Administration - Mba, Marketing from University Of Washington - Michael G. Foster School Of Business.
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Email format at Amazon
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Amazon
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Profile bio
About Victoria Ecker
Continually creating structure out of ambiguity, and deeply passionate about tackling new challenges. Approaching all things with curiosity and a preparedness to grow. Beyond my work in change management, and in addition to my liberal arts education, I have enriched my life in ways such as running ultramarathons, and studying abroad during my Bachelors and Masters. I believe experiences such as this, along with my leaderships roles throughout high school, college and the professional world, have shaped me into a well-rounded, globally-focused leader, teammate, and colleague.Having diligently studied classical music and public speaking for over a decade, I cultivated my story-telling ability, branding awareness, and connection to the audience. This carried into my consulting career, and my MBA experience. I am comfortable with creative problem-solving, and I desire to be in an environment where that is valued. These skills make me a keen learner, leader, and team-player.Specialties: Product Strategy, Customer Centricity, Business Process Improvement
Current workplace
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7 roles
Victoria Ecker work experience
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Summer Associate
Created competitive landscape analysis and growth strategy recommendations. Created persona-based recommendations by integrating data collected through assessments with Gartner research.
Jun 2023 - Aug 2023
Runfit Experiential Training Program Lead
Led training events for REI employees across the United States, so they could learn a standardized process for outfitting customers for running shoes and gear. Taught standardized curriculum to employees and equipped them with the knowledge and tools to train the rest of the staff in their departments. Utilized Change Management tactics to ease the transition from the old process to the new (gamification, understanding of their work culture, multi-step process from awareness to adoption, etc). Translated the curriculum into multiple learning styles to better train the attendees.
Dec 2021 - Jun 2023
Footwear Sales Lead
Drives sales through all channels by improving selling behaviors. Demonstrates strong interest and credible expertise in our product assortment; translates this knowledge into value for our customers. Guides Retail Sales Specialists to do the same. Passionately promotes REI's membership and effectively converts non-members to members. Identifies areas of opportunity and acts on them as it relates to inventory accuracy, price accuracy, and product stock levels. Delivers inspirational experiences for our members and customers through effective promotion of outdoor programs and outreach. Trains and mentors new staff, provides direction to peers as necessary, coordinates service delivery, and task execution.
Aug 2021 - Jun 2023
Founder
Glacier Made Foods Co.
Founded a plant-based freeze-dried food company, targeted at hikers, campers, and preppers.
Apr 2021 - Jul 2022
Digital Marketing Consultant
Victoria Ecker
Managed social media strategies for consumer-facing clients. Created engaging brand content, and monitored success metrics. Increased new customer acquisition rate.
Dec 2020 - Aug 2021
Change Management Consultant
Eased clients' transitions to newly implemented software, technology, and processes. Developed training materials, curated communications content, and delivered value from conception to implementation. Worked alongside stakeholders and clients to successfully fulfill our joint vision for project implementation.
Jul 2018 - Jun 2020
2 education records
Victoria Ecker education
Master Of Business Administration - Mba, Marketing
Bachelor Of Music, Vocal Performance And Music Theater
FAQ
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What company does Victoria Ecker work for?
Victoria Ecker works for Amazon.
What is Victoria Ecker's role at Amazon?
Victoria Ecker is listed as Senior Customer Success Manager at Amazon.
Where is Victoria Ecker based?
Victoria Ecker is based in Seattle, Washington, United States while working with Amazon.
What companies has Victoria Ecker worked for?
Victoria Ecker has worked for Amazon, Gartner, Rei, Glacier Made Foods Co., and Victoria Ecker.
How can I contact Victoria Ecker?
You can use AeroLeads to view verified contact signals for Victoria Ecker at Amazon, including work email, phone, and LinkedIn data when available.
What schools did Victoria Ecker attend?
Victoria Ecker holds Master Of Business Administration - Mba, Marketing from University Of Washington - Michael G. Foster School Of Business.
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