― Oversee process performance with a focus on growth and continual improvement.― Works with internal business partners and individual contributors to ensure business goals and objectives are met. ― Establishing company procedures manual by documenting all workflow and processes to increase efficiency.― Coordinate and monitor office operations and identify resources required to achieve desired results.― Resolves problems through collaboration with pertinent contacts, and implements changes as needed. ― Plan, implement, and manage multiple project plans and logistics, meeting with and supporting clients in their business goals.― Coordinates and monitors all office operations to ensure company requirements are successfully met. ― Upholds customer care and measures client satisfaction.― Ensures compliance with all security, risk, and safety policies and procedures.

― Reviewed department’s operating budget, uncovering an unnecessary recurring supply order. Replaced it with an on-demand order, generating immediate savings of $80k within months.― Proud to have led the first-ever 10-Year Anniversary celebration of ESPN’s Employee Resource Groups. Coordinated with top executives to orchestrate successful breakfast that included award presentations and achieved Diversity, Inclusion and Belonging mission.― Personally created Team Build Committee with members across the department. Well-attended events included field day, kickball tournament, volleyball, board games, video production, and an escape room. Publish monthly communication/newsletter page in SharePoint.― Proffer complete administrative support for the Senior Director International Security and Safety, the Senior Director Security and Facilities, and their direct reports.― Arrange all aspects of onsite events, and conferences.― Compile meeting, conference, and presentation resources and prepare correspondence.― Oversee all travel arrangements and conclude all travel-related expense reports.― Liaise with ESPN and The Walt Disney Co. executive staff members.― Administer, plan, and actualize work logistics and flow for a myriad of projects and initiatives.― Head up Global Security, Safety, and Facilities Operations Teams administrative activities.

― Performed full administrative support for the three regional Vice Presidents of Sales.― Selected to attend key conference regarding company’s new software program. Named Administrator for all users, utilizing expertise to train all bank users.― Acted as caretaker of external and internal correspondence and communications.― Oversaw numerous critical projects, adhering to deadlines.― Resolved intense situations involving customers and employees, as needed.― Worked in unison with Purchasing Manager regarding acquisition and maintenance of supplies.― Supported Microsoft Access database that included bank properties, bolstering business continuity.

― Provided administrative support for the Chief Operating Officer as well as customer and franchisee support.― Coordinated and supported all trade show activities, event options, accommodations, logistics, and hotel arrangements to include vendors and attendees.― Successfully performed vendor contract negotiations to ensure expenses were within approved budgets.― Acted as franchisee point-of-contact regarding policies and procedures, as well as operations.

Self Employed assisting small businesses and non-profits in various capacities to include administrative and event organization, planning and mangement

Executive Assistant for the Assistant Director for Business Services Department of Veterans Affairs Executive Assistant for the Head of Pulmonary Tripler Army HospitalFacilitated top performance measure, resulted in an increase of 5% or 12,320 veterans and equated in $38.4 million in various federal funding for the Department of Veterans AffairsSupervised and trained temporary workers and volunteersOrganized and managed conferences and events for the US Army and Department of Veterans Affairs to include United States Congressional delegation.Created Access database to track sales, customers and inventory