Victoria Feldman Email & Phone Number

California, United States

California, United States

Seattle, Wa, Us

Directing the learning and development function for Amazon’s most innovative and confidential organization. Built the people and learning strategy from the grounds up to meet the needs of a fast-moving and high-growth culture.▪ Developed and implemented customized talent learning development programs for employees at all levels of the organization which contributed to increasing overall Employee Satisfaction by +15%.▪ Designed and implemented a functional skill framework to foster a holistic learning culture ▪ Oversaw employee engagement programs resulting in an NPS of 76 and a +26% boost in employer brand perception.▪ Established Leadership Community of Practice peer-mentoring groups, resulting in a +34% improvement in Manager Satisfaction in 2023.▪ Partnered with HR CEO and Learning teams to scale complex talent development programs organization-wide.▪ Created and implemented multi-level evaluation mechanisms to measure effectiveness and impact across the business.▪Facilitated 100+ development sessions across Amazon for +10,000 employees on Emotional Intelligence and Innovation, Building Resilience, Executive Presence, Effective Coaching, Difficult Conversations to ensure positive behavior change (4.8 Overall Satisfaction score). ▪Provided Executive coaching to senior leaders to elevate leadership capabilities, prepare for promotion and improve team effectiveness. Achieved 4.8 Satisfaction score and increase of +17% in Team Effectiveness.

Seattle, Wa, Us

Partnering with senior leaders, learning teams, HR Business Partners to build and drive the Leadership Development strategy and elevate organizational capabilities for a fast-growing global organization of 17K people.Identified organizational needs. Created and launched Leadership Development Needs Analysis survey for 2000 senior leaders which helped establish focus areas, opportunities and shape the strategy for the organization. Conducted ~80 1:1 executive coaching sessions and consulted with senior directors to drive individual, team and organizational growth. Received outstanding feedback from coaching clients.Supported the preparation of 10 senior directors for promotion readiness to VP levelFostered organizational coaching culture to align performance with strategic initiatives.Built and facilitated dozens of training sessions to support employee and team development (Emotional Intelligence, Delivering effective feedback, Inclusive Leadership, Conflict Management, Situational Leadership, New Leader Engagement and more). Resulted in increased collaboration, high performance and team effectiveness. (NPS = 95%).Initiated and launched a monthly Diversity Equity and Inclusion (DE&I) learning curriculum to increase awareness and understanding of DE&I topics. Achieved 90% competition rates within three months.

San Francisco, California, Us

Brought on to conceptualize, institute, and promote talent and organizational development initiatives, for a team of 10,000 employees. Leading a project team of twelve learning experience designers and learning managers.Elevated organizational capabilities by developing blended talent Development learning experiences. Assessed business impacts and program outcomes by executing a comprehensive evaluation strategy.Worked with stakeholders from all levels of the organization (VPs, HRBPs, L&D managers, D&IBPs and leaders, People Development leaders) to assess needs and develop talent capabilities in the Operations team.Launched the program which generated a 97% satisfaction score, increased Trust & Engagement scores >20% and improved communication skills >21%, while saving ~$200K in vendor expenses.Spearheaded and established a 13-week "Coaching Excellence" program and transformational experience consisting of blended learning methods, eLearning courses, and assignments to promote a culture of executive coaching and growthPropelled Coaching, Mentoring, Diversity & Inclusion initiatives forward by deploying a Learning Experience Tool for 2,000+ users worldwideChaired D&I ERG. Defined mission and strategy. Designed, built, and facilitated D&I initiatives across the organization including cross cultural workshops, fireside chats, training for managing diverse teams, and resources.Carried out a robust standardized evaluation strategy to analyze business impacts and reported results to senior leaders

Seattle, Wa, Us

Leading communication and change management campaigns for Fortune 10 and Fortune 500 clients at global Tech and FinTech companies. Member of Slalom Silicon Valley's Women’s Leadership Network founder and VP of Silicon Valley Toastmasters Club.Clients include: PayPal, Visa, FacebookOnline Financial Services Organization – Organization Effectiveness & Culture Consultant• Provided recommendations for gamification strategies to promote the Culture of Collaboration – a culture transformation initiative throughout the entire organizationGlobal Credit Card Company – Change Management consultant • Partnered with VP and senior management to redefine knowledge management processes and increase collaboration across 120 global and regional product teams• Developed the change readiness and the communication plans. Designed and facilitated 40 training sessions and webinars (in 3 months) for strategic groups, including the presidentGlobal Social Media Tech company - Culture Change Lead• Created and implemented strategies to improve the On-boarding experience for a fast growing team of 8K people• Designed communication materials and trainings for change adoption and facilitated workshops for HRBPs and Hiring managers

Consulted and coached for Fortune 500 high tech companies, entrepreneurs and startups on business development areas; focused on brand building, marketing research and organizational development:• Created business plans to evaluate project feasibility, conducted strategic recommendations which enabled startup CEOs make important decisions• Identified, created and maintained business partnerships to improve project workflow and knowledge management from end-to-end• Consolidated information from IT, UX and costumers feedback on product development which led to improved application interface and increase in client traffic by 200%• Created and implemented measurement tools to assess project performance• Coached entrepreneurs and startup managers from different industries and levels using 5 different coaching techniques: PNL,MBTI, Co-Development group workshops, analyses of values, limits and needs to reach each client’s specific goals.•Performed market (competitors benchmark) and user analyses and developed holistic marketing strategy both on and off-line•Created and implemented measurement tools to assess clients’ goal- realization (KPI, SMART, Scorecards etc.)

Paris, Ile De France , Fr

Managed a Digital Transformation project (new Wordpress CMS development and implementation) for 120 countries for BNP PARIBAS Investment Partners. • Led 4 teams (UX, Engineers, compliance and data) to: - Incorporate new functionalities (planned and ad-hoc) into software to meet business objectives - Insure cohesion in interface, navigation, server technology and content delivery on a global level• Designed and facilitated the training program for end users at all levels• Managed timeline, testing, and deliverables; influenced VP stakeholder + team decisions. • Provided top-quality one-stop-shop Help Desk technical support for internal customers

Ashburn, Virginia, Us

DXC Technology (formally known as Computer Science Corporation, a global american management consulting firm).Led the change management projects in Société Générale Private Banking in Singapore, • Promoted to consultant position and managed the change management process following the implementation of Microsoft Dynamics CRM system in Societe Generale (private bank) in 3 countries - UK, France and Singapore (70% of the market) impacting 600 employees• Created and executed +20 training programs for 4 teams (compliance, front, middle and back offices) adapted to their business needs• Communicated with C-level and SVPs about project progression• Managed timeline, QA, and deliverables. Achieved goal of improved feedback for managers and 99% successful adoptionProject management (PMO)-• Participated in strategic planning, design and implementation of different CRM and marketing projects (working with firms like La Fnac, Pernot-Ricard, Barcleys, Société Générale Private Banking in Singapore, social network for an Italian Luxury company)Working directly with CSC management to implement high scale strategic initiatives:• Organized of client events (Barometers, Forums, Dinners, Presentations)• Participated in different forums and representing CSC (open-source forum, students recruitment events...)• Implementing KPI mejoring reporting tools of these events impact on CSC notoriety in the market• Conducting regular recommendation for future events• Conducted in-depth benchmark research on marketing strategies of other consulting companies• Performed an qulitative analysis of client’s position. • Set up client workshops to identify, classify and frame needs.• Led feedback workshops. Implemented of KPI tools to measure new process adoption.

Ashburn, Virginia, Us

Reported directly to CEO and VP of CSC France (+100K employee company)• Conducting weekly reports regarding key clients and solutions to help Identify cross-selling opportunities• Coordinated departments to insure global cohesion and best practices exchange• Implemented KPI tools to measure financial and operational performance

Rivage du monde- french tour operatorCarried out a competitor’s analysis to identify the company’s position in the market. Created pricing strategies for the following year. Searched for new projects. Assisted with data manipulation and wrote reports in 3 languages.

Gb

• Organized and coordinated cultural and social events (Galas, charity balls, trips around europe, student art exhibitions)• Organized and participated in political campeigns around the campus (promoting sustainability)• Led charity events (British cancer research society, magen david adom)

Moscow, Ru

-Research and analysis market audience (quantitative and qualitative research), identifying the target market, developing and implementing marketing plans.- Working on and Implementing a digital marketing strategy: designed media kits for the agency clients. Improved and upgraded the company’s web site.

Organisation and coordination of events, meetings, receptions for israelies living in moscow. Working with the embassy of israel on coordinating events and holiday receptions.Support in finding hotels, apartmentsSupport in preparation of administrative documents such as visas and working permits.

Ma, International Business

Msc, Management And Organizational Consulting