Victoria Foreman Email & Phone Number

Portland, Oregon

Portland, Oregon Area

Manage 15 stores in Oregon, Washington, Idaho, Utah & Nevada. Drive sales through teamwork, collaboration, excellent operations and passion for the customer.*Manage company assets, as well as plan, develop and implement activities with full profit and loss responsibility. *Recruit, hire and develop store leaders. Conduct store visits to align teams and deliver financial goals in addition to providing support and recognition. *Deliver high level customer service by… Show more Manage 15 stores in Oregon, Washington, Idaho, Utah & Nevada. Drive sales through teamwork, collaboration, excellent operations and passion for the customer.*Manage company assets, as well as plan, develop and implement activities with full profit and loss responsibility. *Recruit, hire and develop store leaders. Conduct store visits to align teams and deliver financial goals in addition to providing support and recognition. *Deliver high level customer service by coaching customer service model and holding teams accountable. Support all aspects of the business that include engraving knowledge, creating personal messages specific for the customer and the occasion. Show less

Portland, Oregon Area

Managed 12 shops in Oregon, Washington and Alaska. Provided leadership and direction to maximize profitability, meet financial goals and manage expense budgets. Duties included training staff and ensuring customer service focus, strong operational and visual execution while celebrating the entrepreneurial spirit.*Delivered key performance indicators by identifying and communicating sales tactics and strategic direction. In multiple years ranked #1 *Managed and met labor goals… Show more Managed 12 shops in Oregon, Washington and Alaska. Provided leadership and direction to maximize profitability, meet financial goals and manage expense budgets. Duties included training staff and ensuring customer service focus, strong operational and visual execution while celebrating the entrepreneurial spirit.*Delivered key performance indicators by identifying and communicating sales tactics and strategic direction. In multiple years ranked #1 *Managed and met labor goals through accountability and consistent communication. Developed teams to problem solve and prioritize, helping individuals to meet established goals.*Achieved high retention of talent in challenging retail environment through consistent feedback, motivation and coaching best practices and skills. Show less

Portland, Oregon Area

Oversaw multiple store locations in Oregon, Idaho, Montana, Utah and Washington with volume as high as $22M. Opened 9 new store locations. Coached and developed store managers in customer service and selling standards, store process and operational efficiencies, performance management and human resource compliance.*Delivered high customer service scores through training, accountability and recognition of top performers, earning #1 district ranking in 2006, 2007 and… Show more Oversaw multiple store locations in Oregon, Idaho, Montana, Utah and Washington with volume as high as $22M. Opened 9 new store locations. Coached and developed store managers in customer service and selling standards, store process and operational efficiencies, performance management and human resource compliance.*Delivered high customer service scores through training, accountability and recognition of top performers, earning #1 district ranking in 2006, 2007 and 2012.*Selected to participate and present at corporate strategy conference. Collaborated and proposed marketing plans to company executive team that identified future priorities and actions.*Provided leadership and direction in all phases of talent acquisition, development and retention through regional succession planning. Recruited and developed store managers to the next level.*Participated in on boarding and training new district managers, assisting in development of peer group by sharing best practices and provided on-the-job role modeling. Show less

San Jose Area

Built district team in struggling manpower market. Held team accountable and built brand loyalty to improve customer service scores and deliver sales results.Held additional positions at the Walt Disney Company, including General Manager of a flagship store and Training Store Manager in multiple locations.