Victoria G.

Victoria G. Email and Phone Number

Service Design | Strategy | Innovation @ Cities Reimagined
Victoria G.'s Location
Detroit, Michigan, United States, United States
Victoria G.'s Contact Details

Victoria G. work email

Victoria G. personal email

n/a
About Victoria G.

Growing up in New York City, I have always been fascinated by the intersection of people, place, and technology. As a former dancer, I used to base my choreography on the people who pass each other on city streets or sit next to each other on city buses everyday, and the unfamiliar becoming familiar. I particularly care about all things relating to defining 'place,' including placemaking and city growth, be that through culture, food, politics, or physical space, as well as healthcare and health technology. This interest has driven my career, my education, and my travels.Now living in Detroit, I am Lead Service Designer for Cities Reimagined, where I craft innovative solutions that redefine urban living. Prior to CR, I was an Associate Consultant at Slalom while simultaneously in an entrepreneurship fellowship.My path to get here has been far from linear. My classrooms and offices have ranged from the Colorado mountains and a Mexican beach, to a small room with four members of Congress and the New York City skyline as our backdrop. I left high school early to begin college, took two gap semesters to work and travel, and spent a few years in there pretty sick, which completely re-shaped my worldview.Everything I do is driven by my sense of curiosity, passion, and (calculated) adventure. I absolutely love to connect with new people, so please feel free to reach out. At the very least, I promise we will have a fun conversation.

Victoria G.'s Current Company Details
Cities Reimagined

Cities Reimagined

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Service Design | Strategy | Innovation
Victoria G. Work Experience Details
  • Cities Reimagined
    Lead Service Designer
    Cities Reimagined Mar 2024 - Present
  • Slalom
    Strategy And Experience Design Associate Consultant
    Slalom Aug 2021 - Mar 2024
    Seattle, Wa, Us
    Service designer and UX strategist consulting in the healthcare, automotive, and finance spaces.• Develop research plans and lead primary research, including user interviews, field research, ethnographic research, pilots, and usability testing to understand the voice of the user.• Drive design thinking and design processes, such as affinity mapping, persona building, journey mapping, and service blueprinting to enable data-driven decision-making.• Build short-term and long-term strategy and operational process roadmaps for alignment among leaders and teams.• Facilitate internal and external workshops to mitigate risk and reduce wasted time, money, and effort through data collection and feature prioritization.• Collaborate with Executive-level clients, engineers, designers, sales teams, and product managers.
  • Venture For America
    Entrepreneurship Fellow
    Venture For America Jul 2021 - Jul 2023
    Detroit, Michigan, Us
    Fellow in highly-selective (7-11% acceptance rate) fellowship for future start-up leaders.• Completed bootcamp and ongoing trainings relevant to start-up life, including workshops on human-centered design principles, product pitching, and finance basics.
  • Intimately.Co
    Growth Manager & Strategy Advisor
    Intimately.Co Jan 2021 - Jun 2021
    Providence, Us
    Advisor on long-term brand strategy for early-stage start-up that designs and markets adaptive lingerie for disabled women.• Restructured internal workflow procedures and division of responsibilities which improved company-wide efficiency by reducing partnership-generation period by ~30%.• Designed 2020-2021 strategy for holiday marketing and community events to increase annual revenue.• Created and promoted interview series that increased community forum views by an average of 11%.• Developed partnership strategies based on customer acquisition cost and sales analytics.• Used customer and medical practitioner data to strategize ideas for upcoming lines.
  • Intimately.Co
    Community Growth And Partnerships
    Intimately.Co Aug 2020 - Jan 2021
    Providence, Us
  • American Infusion Center
    Branding And Marketing Intern
    American Infusion Center Jun 2018 - Aug 2018
    New York City, Ny, Us
    Played an instrumental role in developing overall design, branding, marketing, and outreach effort for a medical infusion center in connection with its expansion and rebranding.• Involved in all aspects of developing a new brand vision and strategy.• Developed brand guidelines.• Designed all printed promotional materials, including rack cards, business cards, and flyers.• Conducted research on relevant support groups, online forums, and influencers to maximize strategic outreach.• Involved in redesign of the interior spaces in order to enforce and strengthen the brand.• Participated in meetings with social media, marketing and SEO firms.
  • The Anne Frank Center Usa
    National Growth And Development Intern
    The Anne Frank Center Usa Jun 2016 - Aug 2016
    Worked closely with newly-hired executive team to transform the mission, programs and staffing of a little-known Holocaust education organization into a voice for social justice activism on the dangers of intolerance. • Supported the executive team in implementing the rebranding of the organization, including participating in key meetings to develop and implement new branding and marketing strategies. • Managed donor liaison communication and activities, including creating strategies to retain existing donors and to identify potential new donors and partners. • Designed a centralized and easily-maintained record-keeping system to coordinate all communication with donors and partners in order to enhance the donor experience and create donor loyalty. • Collaborated with event consultant to plan fundraising events which highlighted the organization's expansion and rebranding.
  • Dreams Tulum Resort & Spa
    Entertainment And Activities Lead
    Dreams Tulum Resort & Spa Apr 2015 - Jul 2015
    Served as full-time (14 hours per day, six days per week) member of team responsible for guest engagement and satisfaction at 432-room, all-inclusive resort with a global clientele during gap semester.• Led entertainment activities and promoted guest participation to enhance the Dreams Tulum experience and brand.• Created program with Executive Department to improve the guest experience by implementing daily guest satisfaction surveys, and designed and implemented strategies to address recurring issues.• Recognized by management as the highest-rated hotel employee on guest check-out surveys and recognized by guests in TripAdvisor.com reviews.• Helped lead hotel to be rated #1 in entertainment out of the 59 properties managed by AMResorts.• Offered full-time position on timeshare sales team.
  • Congresswoman Carolyn Maloney
    District Office Intern
    Congresswoman Carolyn Maloney Oct 2013 - Jan 2014
    Representative of the Congresswoman to constituents, government agencies, political and union leaders, and campaign donors during gap semester prior to college.• Worked with constituents and government agencies to resolve constituent concerns.• Researched and prepared briefing materials and speeches for the Congresswoman.• Represented the Congresswoman at meetings and events with political and union leaders.• Interacted with key donors to the Congresswoman’s re-election campaign.• Member of team in charge of executing special events for 20-100 people.• Wrote correspondence to constituents and donors on the Congresswoman’s behalf.

Victoria G. Skills

Constituent Relations Community Outreach Social Media Teamwork Photoshop Python Silversmithing Microsoft Office Google Docs Project Management Public Speaking Graphic Design Java Powerpoint Event Planning Leadership Customer Satisfaction Fundraising Editing Research

Victoria G. Education Details

  • Bryn Mawr College
    Bryn Mawr College
    Growth And Structure Of Cities
  • Bard College At Simon'S Rock
    Bard College At Simon'S Rock
  • High Mountain Institute
    High Mountain Institute

Frequently Asked Questions about Victoria G.

What company does Victoria G. work for?

Victoria G. works for Cities Reimagined

What is Victoria G.'s role at the current company?

Victoria G.'s current role is Service Design | Strategy | Innovation.

What is Victoria G.'s email address?

Victoria G.'s email address is vi****@****lom.com

What schools did Victoria G. attend?

Victoria G. attended Bryn Mawr College, Bard College At Simon's Rock, High Mountain Institute.

What skills is Victoria G. known for?

Victoria G. has skills like Constituent Relations, Community Outreach, Social Media, Teamwork, Photoshop, Python, Silversmithing, Microsoft Office, Google Docs, Project Management, Public Speaking, Graphic Design.

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