Small Business Owner - Online Arbitrage
Self-Employed
Rochester, Ny
• Wore many hats as the business owner, performing duties ranging from customer service rep to salesperson, manager, and project manager• Responded to customer requests with a can-do attitude, de-escalating stressful situations and providing exceptional service to each and every client• Managed a team of two Virtual Assistants, streamlining daily tasks, boosting operational efficiency, and maintaining a positive, motivated team atmosphere• Developed and implemented… Show more • Wore many hats as the business owner, performing duties ranging from customer service rep to salesperson, manager, and project manager• Responded to customer requests with a can-do attitude, de-escalating stressful situations and providing exceptional service to each and every client• Managed a team of two Virtual Assistants, streamlining daily tasks, boosting operational efficiency, and maintaining a positive, motivated team atmosphere• Developed and implemented strategic initiatives aligned with the company's mission, values, and vision to promote growth and success• Maintained a continuous improvement mindset, constantly seeking ways to innovate, evolve, and take the business to new heights Show less