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An accomplished IT professional with over 8 plus years of experience in all stages of the SDLC for Mainframe and Web-based applications. Expert knowledge in Software Testing Methodologies, Defect Management, Software Training, Requirements Analysis, Documentation creation and Team Lead management. Extensive experience in Functionality testing, Integration testing, Regression testing, and User Acceptance Testing for the Federal Government, Healthcare and Fortune 500 companies. Ability to quickly acquire and assimilate information, adaptability, tenacity, attention to detail, and teamwork.Specialties: CORE COMPETENCIES• Team Lead Management • Requirements Analysis • Client Relations •SDLC/Agile Methodologies •
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Sr.Software System Test Engineer, Unisys Corporation,Client-General Services Administration (Gsa)Unisys Corporation Oct 2001 - Aug 2006Mclean, Va , Crystal City Va• Provided software evaluation and validation across multiple platforms such as Internet Explorer, Netscape, Mozilla, and Chrome.• Developed requirements definition and traceability matrices for testing activities, test plans, test procedures, test scenarios, data collection and analysis of test results using reports generated by Mercury Quality Center.• Interacted with various levels of management to review testing strategies, and determine outcome and risk analysis.• Documented open issues in Rational Clear Quest defect tracking tool and worked with the development team to facilitate resolutions.• Participated in multiple project activities such as project team meetings, requirements and architecture sessions, and coordination of end-to-end testing efforts.• Participated in system engineer reviews lead by the client. -
Test Manager/Lead, Digital Support Corporation Client-General Services Administration (Gsa)Digital Support Corporation, Chantilly, Va Jan 2001 - Oct 2001Chantilly, Va• Managed the performance, and coached a team of 5 consultants in test execution across multiple browsers and applications. Established team goals and objectives to meet the business needs of the department.• Managed the development and integration of test documentation and deliverables.• Tailored test cases and regression scripts to meet each project and clients requirements.• Wrote clear comprehensive software defect reports and produced test strategy documentation. Investigated and analyzed software defects.• Monitored the status and progression of test plans, adjusted plans when needed.• Participated in client meetings, obtained client’s specifications documentation• Partnered with the business development team to develop proposals, work estimates and statement of work (SOW).
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Software Test Engineer, Digital Support Corporation Client-General Services Administration (Gsa)Digital Support Corporation, Chantilly, Va Jul 2000 - Jan 2001Chantilly,Va• Executed system –level black box testing methods to examine the functionally of client applications• Designed and executed test cases• Analyzed test results and documented the outcome• Troubleshoot application errors and made recommendations on assessment• Verified that application met client’s specifications • Performed Independent Verification and Validation (V&V) for applications that• Supported the System Development Cycle (SDLC) phases• Responsible for project execution and status tracking/reporting• Preformed regression testing• Multitask between software testing and other testing responsibilities
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Software System Test Engineer, Indus Corporation Client Naturalization Services Applications (Ins)Indus Corporation, Mclean, Va. Dec 1998 - Jul 2000Vienna, Va• Preformed system level black testing. Verified development code against customer requirements.• Developed test plans, test analysis reports and test procedures.• Verified functional requirements documents (FRD) and system design document (SDD) for accuracy.• Assisted in implementing the access database used for tracking test procedures.• Performed independent evaluation from end-user perspective.• Awarded a Shinning Star on the Service Technology Alliance Resources (STARS) contract for supporting implementation of the Access database
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Quality Assurance Specialist, National Data Corp(Ndc) Client Electronic Data Systems (Eds)National Data Corporation Mar 1996 - Dec 1998Alexandria, Virginia• Conducted software testing in a client-server/GUI environment using structured query language scripts to validate the backend• Conducted data integrity testing, quality assurance, quality control and data extracts on the Corporate Executive Information System (CEIS)• Performed Integration testing and Regression testing• Attended System Requirements meetings• Supported UAT, Alpha and Beta Testing which increased customer knowledge of application• Prepared test documentation and test plans• Documented and resolved software related issues• Reviewed software procedures and provided input into test schedule• Analyzed and coordinated inputs from developers and customers for test plans, test procedures and technical documentation• Mentored and supervised new employees and instructed them on testing procedures and processes -
Administrative AssistantNational Data Corporation, Rockville, Md Mar 1995 - Sep 1996Alexandria Virginia• Adeptly handled administrative matters including screening calls • Managing calendars, • Planned meetings, made travel arrangements• Composed documents using Microsoft Office• Organized office for efficiency• Interact professionally with all levels management and staff• Skillfully handled sensitive issues
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Customer Service RepresentativeWoodward And Lothrop, Credit Center Alexandria Virginia Aug 1991 - Mar 1995Alexandria, Virginia• Received incoming telephone calls and gave professional customer service help to customers about questions on delinquent accounts • Documented consumer contacts on system(s) of record• In-depth knowledge of handling payment arrangements for customers• Self- motivated with the ability to interface well with external customers• Reviewed accounts, decided cancellation status and processed in keeping with departmental procedures• Identified, initiated and facilitated resolution of customer issues • Processed claims and negotiated payment arrangements on collection accounts
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Customer Information File Clerk (Cif)Burke & Herbert Bank Oct 1990 - Aug 1991Alexandria Virginia• Open new ATM customer accounts and closed existing accounts at customer request• Provided customer assistance with balance detail and other inquiries• Provided Network ATM settlement, Branch Reconcilement• Performed QA for Customer Database (CIF- Customer Information File)• Oversaw processing of night deposit bags• Referred customers to appropriate financial services and products as required• Handled all customer complaints and issues with high professional courtesy• Cashed checks and processed deposits upon balance and signature verifications• Processed withdrawals upon balance verification• Referred customer inquiries to appropriate bank departments• Strong organizational and interpersonal skills• Outstanding proficiency with using personal computers and 10-key adding machines• Good customer service skills• High written and oral communication skills -
Proof OperatorBurke & Herbert Bank Sep 1989 - Oct 1990Alexandria, Virginia• Handled encoding and balancing of checks, deposits, withdrawals, and payments Compares machine totals to listing received with batch of checks and rechecks each item if total differs• Entered commands to transfer data from the machine to computer• Data entry, rejection correction, and balancing of all bank transactions• Encoded and entered data regarding amount, bank, and account number • Prepared and maintained proof control documents, transaction correction records and various log sheets used• Ensured retention of all checks captured, in accordance with agreed upon retention schedule
Victoria Jacobs Skills
Victoria Jacobs Education Details
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Organization Management -
Elem Education
Frequently Asked Questions about Victoria Jacobs
What is Victoria Jacobs's role at the current company?
Victoria Jacobs's current role is Senior Software Systems Test Engineer at Unisys Corp.
What is Victoria Jacobs's email address?
Victoria Jacobs's email address is vi****@****sys.com
What is Victoria Jacobs's direct phone number?
Victoria Jacobs's direct phone number is +170349*****
What schools did Victoria Jacobs attend?
Victoria Jacobs attended Washington Adventist University, Northern Virginia Community College.
What are some of Victoria Jacobs's interests?
Victoria Jacobs has interest in Educação.
What skills is Victoria Jacobs known for?
Victoria Jacobs has skills like Quality Assurance, Testing, Pvcs, Integration, Regression Testing, Requirements Analysis, Hp Quality Center, Sdlc, Software Documentation, Test Planning, Unix, Test Cases.
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Victoria Jacobs
Bel Air, Md -
1target.com
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Victoria Jacobs
| Strategic Communications | Marketing | Events Management | Project Management |United States1icloud.com5 +170458XXXXX
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3thetinroof.com, sportsbusinessjournal.com, crva.com
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