Victoria Jacques Email & Phone Number

New York, United States

I am a vital part of a dynamic team, focusing on enrolling patients in our healthcare service and ensuring their satisfaction. My role involves engaging potential patients over the phone, providing detailed information about our healthcare service, addressing any questions, and facilitating their enrollment. I am responsible for educating patients and.

New York

As a Client Relationship Specialist, I delivered exceptional support to clients throughout their post-sales journey, from implementation to renewal. I provided guidance on employee benefits, self-insurance, third-party insurance, and escalations to ensure the best experience for our clients. To ensure a seamless user experience, I worked closely with our.

New York, New York

As a Provider Relations Specialist, I managed national accounts of laboratories and clinics, developing and maintaining strong relationships with all providers. My focus on member satisfaction involved ensuring timely resolution of escalated issues, reconciling outstanding treatment authorizations, and providing guidance on fertility coverage and billing.

As a Medicaid Managed Long-Term Care Plan service coordinator, I streamlined communication between patients, caregivers, medical staff, and healthcare providers to ensure a seamless transition of care for newly enrolled members. I facilitated the prompt initiation or continuation of home health care services and ensured the timely completion of.

As a support worker in a supportive housing setting, I provided harm reduction and recovery-oriented services, as well as outreach to individuals in the program. My role involved teaching daily living and conflict resolution skills to those with mental health concerns, and developing and implementing service plans based on each participant's goals. To.