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Victoria Jane Laid is listed as Meter Reading Advisor at Affinity Water at Affinity Water, a with 756 employees, based in Welwyn Garden City, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Victoria Jane Laid.
Victoria Jane Laid previously worked as Meter Reading Advisor at Affinity Water and Volunteer Retail Assistant at Cancer Research Uk. Victoria Jane Laid holds Habc Level 2 Certificate Customer Service, Customer Service, Pass from Derby College.
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Highly motivated customer support specialist with passion for process and a positive approach. Experience working in customer-first environments in highly regulated industry.• Going the extra mile and getting it right first time for customers.• Managing customer escalations and sensitive customer complaints.• Monitoring team work levels via reports and dashboards.• Working with business reports.• Communicating with personnel and stakeholders at all levels.• Inspiring and motivate your team members.
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Hatfield, Hertfordshire
Providing first class customer service over the phone, over email and in writing.Taking owership of customer complaints Point of escalation for sensitive issues or unhappy customers.Resolving basic customer account queriesCustomer relationship managementCustomer meter management
Cancer research is a successful charity retailer based in WGC , HertfordshireCancer Research; .•Dealing effectively with customers whist promoting 1st class customer service.•Process improvement and promoting efficiency•Ensuring compliance with brand, local authority and fire department regulations.•Boosting store footfall through creative window dressing.•Maximising store takings through effective merchandising and consumer psychology.•Helped to boost Cancer Research WGC to ‘model store' status for Herts, Beds & Bucks.•Broke store record for most amount of takings in one morning.•Helped raise thousands of pounds for a very worthy cause.
Welwyn Garden City, Hertfordshire
Assistant store manager with 11 months high street retail experience • Dynamic and self-motivated with a keen eye for process improvement, particularly for health and safety reasons • Experience with window dressing and product merchandising boosting store to ‘model store' statusDelegation of tasks/responsibilities to team membersSetting up till for team membersHandling, pricing and presenting donations from publicMonitoring daily sales against quotaAssessing store for health and safety hazardsDealing with difficult customersMaximizing store footfall with window displaysAdapting management style to dealAdapting merchandising styles to varying stockwith different volunteers' personalitiesProviding first class customer serviceEnsuring smooth operation of storeHandling discounts and manager's specialsDealing with deliveries and stock rotation
Bedordshire
Due to long term disability, for which I now I am undergoing new treatment, I undertook a variety of voluntary roles in the caring, floristry and cake making industries.
Other employees you can reach at affinitywater.co.uk. View company contacts for 756 employees →
Ben Notley
Colleague at Affinity WaterUnited Kingdom
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Lizzi C.
Colleague at Affinity WaterPinner, England, United Kingdom
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Daniel David
Colleague at Affinity WaterLondon, England, United Kingdom
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Simon Cooper
Colleague at Affinity WaterAmpthill, England, United Kingdom
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Olivia Jones
Colleague at Affinity WaterChristchurch, England, United Kingdom
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Mark Holt
Colleague at Affinity WaterHemel Hempstead, England, United Kingdom
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Walleed Amid
Colleague at Affinity WaterWatford, England, United Kingdom
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Steve Hemsley
Colleague at Affinity WaterHatfield, England, United Kingdom
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Katie Ward
Colleague at Affinity WaterHatfield, England, United Kingdom
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Michael Mitchell
Colleague at Affinity WaterFolkestone, England, United Kingdom
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Customer Service Retail Management
Quick answers generated from the profile data available on this page.
Victoria Jane Laid works for Affinity Water.
Victoria Jane Laid is listed as Meter Reading Advisor at Affinity Water at Affinity Water.
Victoria Jane Laid is based in Welwyn Garden City, England, United Kingdom while working with Affinity Water.
Victoria Jane Laid has worked for Affinity Water, Cancer Research Uk, and Variou.
Victoria Jane Laid's colleagues at Affinity Water include Ben Notley, Lizzi C., Daniel David, Simon Cooper, and Olivia Jones.
You can use AeroLeads to view verified contact signals for Victoria Jane Laid at Affinity Water, including work email, phone, and LinkedIn data when available.
Victoria Jane Laid holds Habc Level 2 Certificate Customer Service, Customer Service, Pass from Derby College.
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