Victoria Albuquerque Email & Phone Number

Rio De Janeiro, Brazil

Rio De Janeiro, Rj, Br

Florianópolis, Santa Catarina, Brazil

-Managed international immigration cases and provided support via email, WhatsApp, Google Meet, and phone to clients worldwide.-Conducted video call consultations to address clients' legal queries and propose solutions.-Developed detailed written plans to resolve clients' immigration, tax, and corporate issues.-Performed thorough research to provide personalized legal opinions for each client.-Ensured continuous client support post-contract to answer questions and ensure satisfaction during service delivery.-Trained new employees to expand the international case-handling team.Achievements:-Played a key role in establishing the consultancy and client service department for international clients wishing to migrate and invest in Brazil.-Successfully assisted over 30 clients in migrating and investing in Brazil safely, ensuring compliance with Brazilian and international laws.

-Conducted initial client interactions to assess needs and determine eligibility for the firm's services.-Delivered informative presentations to potential clients, introducing the firm’s services and addressing their initial queries.-Maintained detailed records of client interactions to ensure seamless follow-up and continued engagement.-Collaborated with the sales team to transition qualified leads, ensuring a smooth handover and continuity of service.

Colombia

-Translated advertising texts, corporate presentations, and social media posts from Spanish to English and Portuguese, ensuring clear and accurate communication.-Participated in corporate meetings via video call to provide real-time translation from Portuguese and English to Spanish, facilitating effective communication between clients and stakeholders.-Maintained a high level of accuracy and attention to detail in all translations, ensuring client messages were conveyed clearly and professionally.-Collaborated with clients to understand their needs and provide tailored translation services that met their specific requirements.

Belo Horizonte, Minas Gerais, Brazil

-Contacted clients via phone and email to assist them in joining class action lawsuits in the UK and the US and provided regular updates on the progress of their cases.-Maintained and updated Salesforce and Excel spreadsheets to monitor and track client participation and progress, ensuring close follow-up with each client.-Assisted in developing processes and training materials for onboarding new employees to perform similar client care functions.Achievements:Selected to be part of a specialized team that dealt with medical cases due to exceptional empathetic communication and active listening skills, handling sensitive and delicate client interactions.

Belo Horizonte, Minas Gerais, Brazil

-Provided client support by addressing inquiries about case progress and updates, ensuring clients were well informed and satisfied with the service.-Drafted legal documents, demonstrating strong attention to detail and the ability to communicate complex information clearly and effectively.-Conducted legal research to support case preparation, ensuring accurate and thorough information was provided to clients.

Belo Horizonte, Minas Gerais, Brazil

-Assisted clients seeking legal support over the phone, helping them find the best solutions for their issues and providing empathetic and effective guidance.-Conducted research to support the development of client solutions and ensure accurate and relevant information was provided.-Drafted legal documents

Belo Horizonte, Minas Gerais, Brazil

Responsible mainly for the elaboration of legal opinions and analysis of administrative procedures regarding the cultural policies of the Belo Horizonte’s City Hall.

Nominated fellow to participate in the extension project “Tina Martins Women’s Reference Shelter: Political Education and Organization for Resistance against Gender Violence”. Responsible for research and organizing events in local public schools regarding gender violence education.

Belo Horizonte, Minas Gerais, Brasil

Nominated fellow. Responsible for researching information and elaborating reports regarding the murdered and disappeared people in Minas Gerais during the Brazilian Military Dictatorship.

Bachelor Of Laws (L.L.B)

Specialization, Digital Law And Data Protection