People executive with global, SMB F500 experience. Lead over 3,000 employees in multiple industries across the country. Commercially minded and humanistic People leader that uses data frameworks to set and drive strategy. Practiced disciplined operational execution and a best-in-class, predictive employee engagement model that drove company performance. Multi-National experiences supporting global leaders on culture transformation, leadership development and talent management. Reported to CEO, Lead 20 HR employees, supporting 300 for $212M SMB in SaaS industry. Key Metrics over 4.5-year period.• Achieved 300% in headcount growth -300 to 1,200. Hit FTE targets with over 450 hires in 2022. • Scaled People Function from 3-20 • Revenue growth from $95M-$212M• Contributed to EBITDA growth from $25M-$75M• Achieved employee favorability score from 62% to 91% within first year and sustained 90% favorability for 4 years• 51 eNPS for three consecutive years• Moved 600+ employees to remote workforce during pandemic and maintained 87% employee approval rating• Sustained an average 8.9% turnover rate YOY. • Secured employee loyalty by leading a competitive compensation analysis to move business critical positions to 75th% resulting in a $2M investment in top talent• Achieved 87% employee favorability from employees of acquired company. Depth and breadth in creating best-in-class cultures, employee experiences, data centricity, seamless people operations, strategic talent management/acquisition, people programs, total rewards, proactive compliance and employee relations strategies.CEO Testimonial:"As CEO, I hired Victoria as an external consultant to support our business during fast growth and transformation. She earned the trust of my executive team due to her ability to come with data to influence strategic direction, invest the time to understand our business, strategy, strengths and opportunities to improve. Later Victoria joined the company as the Chief People and Culture Officer where she became a trusted internal consultant to functional leaders. She built a world-class People & Culture team skilled as business partners and keepers of a connected and high performing culture achieving a 90% employee favorability score for four consecutive years and an impressive eNPS of 51. To hire and retain top talent, she designed competitive talent methodologies to build critical SaaS capabilities to achieve aggressive growth targets." - Paris Cole, Former CEO at Truckstop.com.
Listed skills include Executive Coaching, Talent Management, Leadership Development, Strategy, and 23 others.
