I am a high level administrative professional and I help organisations become more organised by improving internal communications, increasing efficiency, and infusing structure.I have extensive experience in office management and administration, with specialisation in workflow innovation, process improvement, and troubleshooting IT issues.In addition to providing prompt and thorough administrative assistance, I help improve labour efficiency by identifying and eliminating doubled effort, reforming chaotic elements, and implementing best practices.If you need a high-level office administrator with experience in project management, change management, documentation, or events, I'm your girl Friday. Get in touch and let's chat.• Stellar communication skills• Time management and ability to prioritise• Attention to detail & encyclopaedic memory• Creative problem solver
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General ManagerSquare WaveCollingwood, Vic, Au -
Flex Consulting Project ManagerSquare Wave Dec 2022 - PresentMelbourne, Victoria, AustraliaProject management, strategy, and HR. Square Wave is an independent consultancy and service provider for Flex Rental Solutions software users. Whether someone is already using Flex or considering the switch, we help harness the full potential of this robust inventory management system. -
Executive AssistantMelbourne Archdiocese Catholic Schools Aug 2021 - Dec 2022East Melbourne, Victoria, AustraliaProvided administrative assistance to the Infrastructure Policy and Strategy team through one round of capital grants totaling $45m during a temporary assignment. Assisted the Infrastructure and Capital Delivery Team with generating reports, formatting documents, and booking meeting rooms. Promoted to EA, providing diary management to a busy Chief Technology Officer and organisational support to the wider team.• Prepared presentations and other meeting materials for committee meetings• Project managed a government grant program for shade sails in schools totaling $14m• Overhauled the process for compiling meeting materials from triple entry to single entry. -
Postal Delivery OfficerAustralia Post Jul 2018 - Jul 2020Melbourne, AustraliaAs a Postal Delivery Officer, sorted and delivered mail quickly, accurately, and safely, with a focus on customer experience. Within a few months, promoted to Postal Delivery Coordinator II to relieve team leaders on holiday.• Created templates for compliance documentation• Managed teams of up to 25 postal delivery officers and mail sorters• Designed and implemented a change in express post handling during the busy holiday season, resulting in faster processing and higher percentage of on-time delivery -
Event CoordinatorBurning Seed Nov 2015 - Jan 2018Melbourne, AustraliaEvent coordinator for Burning Seed, Australia’s largest regional Burning Man arts festival, overseeing 7 departments and working with a wide range of stakeholders, including NSW police and emergency services.• Managed a nascent relationship with local emergency and police services and garnered their support for a festival in NSW• Procured cancellation insurance under budget for an event that was cancelled the previous year (due to flooding)• Wrote a security RFP, vetted companies, and selected a new provider that were heaps better than the old one
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Executive AssistantBurning Seed Jan 2014 - Nov 2015Melbourne, AustraliaEA to the Head of the Department of Planning and Infrastructure, focused on writing procedural documentation and managing staff. Documents authored included: operations manuals, build timelines, procedures, work briefs, and post-event reports. Oversaw the build and teardown; on site for 5-6 weeks.• Fielded communications from outside teams and prioritised, freeing up Department Lead to focus on strategy and long-term visioning• Created an on-boarding process and HR documentation to ensure smooth inductions• Managed a volunteer staff of 30+ to run events that came in under budget
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Receptionist / Production AssistantMethod Studios Australia Feb 2015 - Oct 2016South MelbourneIn charge of office operations including ordering, extensive bookkeeping, travel booking, and other administrative duties. Also provided support to producers, liaising closely with them to ensure jobs were run to the highest standards.• Devised and implemented new asset logging procedure, allowing for the tracking of client drives through the facility, and documentation of when and how they were returned to client• Streamlined financial procedures, reducing the number of credit card transactions with missing receipts by 75% and eliminating petty cash discrepancies altogether• Wrote and distributed procedural documentation to facilitate implementation of new travel and finance systems
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Events CoordinatorRhythm Society Jul 2011 - Jan 2014This nonprofit organization with membership of 400+ holds 6 yearly events that range from 9 hours to 3 days in duration with attendance up to 700 people. Primary responsibilities included managing a team of 10+ team leaders overseeing the budgeting, planning, and execution of each event with total volunteer staff ranging from 20 to 100+ people. Supplied reporting figures to the governing board following each event. Now serving as remote advisor to the organization’s event production, leadership and social media committees.• Produced 12 events, 10 of which came in under budget by as much as 50%• Organised physical assets resulting in an end to excess supplies purchases• Streamlined event production process through extensive documentation, resulting in more event volunteers and stronger relationships with venue owners
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Private Events CaptainAbsinthe Brasserie & Bar Sep 2012 - Oct 2013San Francisco, CaResponsible for this upscale restaurant’s private event space, executing exceptional service for high profile events such as weddings, opera dinners, and political luncheons.• Refined setup procedures, reducing time required by 50%, saving more than 250 man hours annually• Optimized procedures and generated effectiveness enhancing training documentation• Managed wait staff and liaised with kitchen staff during events to ensure guest satisfaction, garnering verbal and written gratitude from clients
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Assistant ManagerSpeisekammer Restaurant Feb 2008 - Jan 2011Alameda, CaManaged and trained floor staff of large high-volume German restaurant, beer hall, and music venue.• Established relationships with guests which lead to repeat business.• Instituted new procedures and designed cohesive training documentation for bartenders to ensure high, standardized levels of service.• Managed fast-paced, high volume events to market the restaurant and expand the client base.
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Executive AssistantCeridian Jan 2007 - Jan 2008San Francisco, CaExecutive Assistant to the District Vice President of Sales at this national human resource services and payroll company. Balanced multiple roles as office manager, personal assistant, and human resources liaison. Responsible for maintaining office supplies, equipment, and facilities; processing new employees; and managing the District VP’s diary and business travel.• Reorganised resources and channelled thousands of dollars of equipment back to corporate headquarters for redistribution throughout the company.• Wrote new training documentation for sales team, resulting in faster closure and implementation of contracts.• Tracked, analysed, and distributed sales data on a monthly basis to encourage high level competition within the sales team. -
Customer Service Agent, Fraud Prevention OfficerCafepress Inc. Sep 2005 - Dec 2006Foster City, CaAs Customer Service Agent at this wildly successful online retail startup, answered queries and resolved complaints via phone and email for a global client base. Volunteered to work extra hours to ensure the team maintained acceptable response times during busy holiday season.As Fraud Prevention Officer, reviewed suspicious transactions for authenticity, contacting customers as required, to minimize losses while expediting fulfilment of legitimate transactions.
Victoria Vickery Skills
Victoria Vickery Education Details
Frequently Asked Questions about Victoria Vickery
What company does Victoria Vickery work for?
Victoria Vickery works for Square Wave
What is Victoria Vickery's role at the current company?
Victoria Vickery's current role is General Manager.
What schools did Victoria Vickery attend?
Victoria Vickery attended Laney College.
What are some of Victoria Vickery's interests?
Victoria Vickery has interest in Systems, Semantics And Strawberries, Storage, Arts And Culture.
What skills is Victoria Vickery known for?
Victoria Vickery has skills like Leadership, Coordinating Events, Events Organisation, Organization And Prioritization Skills, Human Resources, Events, Administrative Work, Event Producing, Meeting Planning, Press Releases, Media Relations, Event Planning.
Not the Victoria Vickery you were looking for?
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Victoria Vickery
Greater Southampton Area -
Victoria Vickery
Exec Pa To Chief Operating Officer And Director Of Planning And Performance At Financial Ombudsman ServiceUnited Kingdom1financial-ombudsman.org.uk -
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