• Issued over 20 compliance notices monthly to residents regarding complaints, including noise, parking, and garbage violations, to provide prompt resolutions and ensure the quality of life of all residents.• Collaborated with the property management team and legal counsel to develop and enforce community rules and regulations, ensuring compliance with applicable laws and standards.• Composed business orientation and Annual General meeting packages, including agendas, minutes, and other relevant documents, to facilitate communication and engagement with property owners and residents.• Served as the Minute-Taker for Annual General meetings and Board of Director meetings, documenting discussions and decisions in a clear, concise, and accurate manner.• Provided excellent customer service and communication to property owners and residents, responding to inquiries and concerns in a timely and professional manner, and collaborating with other team members to ensure a high level of satisfaction.• Maintained accurate and up-to-date records of all compliance notices, correspondence, and other relevant information, using property management software and other tools to facilitate data management and analysis.

• Processed over 100 POS transactions daily with speed and accuracy, ensuring a seamless cash flow for customers and maintaining an excellent reputation for the store.• Provided top-notch customer service by resolving complaints and concerns in a timely and professional manner, resulting in high levels of customer satisfaction and repeat business.• Maintained a clean and organized workspace, including cash register area and surrounding displays, to ensure a welcoming environment for customers and a safe and efficient work environment.• Assisted fellow cashiers and store associates with various tasks, including restocking, inventory management, and customer service, to maintain store operations and meet daily sales goals.• Demonstrated proficiency in cash handling procedures, including cash counting and credit card processing, to minimize errors and prevent fraud.• Utilized store technology and systems, including POS terminals, scanners, and printers, to ensure accurate and efficient processing of sales and returns.• Proactively contributed to the success of the store by identifying opportunities for process improvements, cost savings, and revenue growth, and sharing ideas with management and fellow team members.

Digital Enterprise Management Association is a student-run organization striving to provide business knowledge and management skills to students of all programs. • Created and executed monthly marketing plans for over 15 events and initiatives throughout the year, resulting in increased attendance and engagement.• Conducted detailed data analysis and reported key metrics for each event and social media post to measure success and identify areas for improvement.• Developed and published engaging social media content, including Instagram stories and TikToks, to attract new members and increase engagement by 150%.• Collaborated with cross-functional teams, including event planners, designers, and executive leadership, to ensure alignment of branding, messaging, and strategic goals.• Managed multiple communication channels, including email marketing, social media, and website content, to maintain consistent messaging and brand identity.• Conducted market research and identified trends to stay current with industry best practices and inform future marketing initiatives.• Coordinated with external vendors and partners to maximize visibility and reach of the organization, including media outlets, community organizations, and local businesses.

BossWomen UTM is a student-run organization rooted in empowering women through success stories and raising awareness through education.• Planned and coordinated a series of meetings and programs with 90% attendance rate by recruiting and managing committees to ensure successful execution.• Created engaging social media content, including Instagram stories, reels, and TikToks, to increase visibility and attract new members to the club.• Developed timely and informative content for social media posts, and mailings to keep members informed and engaged.• Identified and recruited new club volunteers and executives to promote strong leadership succession and ensure continued growth of the club.• Collaborated with internal and external stakeholders, including student organizations and community partners, to expand the club's reach and impact.

UTM Women in Law is a student-run organization committed to providing law-related opportunities and strives to build a community among women in the legal profession.• Made strategic decisions related to social media marketing and provided guidance to the marketing and media team to ensure effective implementation.• Managed the social media accounts of the team, including Facebook, Twitter, LinkedIn, and Instagram, to raise awareness for legal issues and increase engagement by 200%.• Created and executed social media campaigns to promote legal services and events, collaborating with internal stakeholders to ensure consistent branding and messaging.• Developed engaging social media content, including text, graphics, photos, and videos, to attract followers and drive traffic to the organization's website.• Monitored social media performance using analytics tools and used data insights to optimize content and improve engagement metrics.• Maintained a strong online presence and reputation for the organization by monitoring social media comments and responding to inquiries and feedback in a timely and professional manner.• Collaborated with external vendors and partners, including marketing agencies, to leverage additional resources and expand the organization's reach and impact.

• Assisted customers in the fitting rooms and front cash by providing exceptional customer service, answering questions, and resolving concerns in a timely and professional manner.• Guided customers to create outfits that complement their personal style and preferences, leveraging product knowledge and fashion expertise to ensure a high level of satisfaction and repeat business.• Maintained a clean and organized store environment, including displays, fitting rooms, and cash registers, to provide a welcoming and comfortable shopping experience for customers.• Consistently met and exceeded daily sales goals, achieving over 100% of the target goal each shift, by using consultative selling techniques, building relationships with customers, and effectively communicating the value of products and services.• Collaborated with other sales associates and management to share best practices, provide feedback, and identify areas for improvement, contributing to the success of the store and the team.• Demonstrated flexibility and adaptability in a fast-paced and dynamic retail environment, including working weekends, evenings, and holidays, as needed, to meet business needs and customer demand.

• Scanned and collated legal documents such as wills, minute books, affidavits, and contracts for distribution and filing, ensuring their accuracy and completeness.• Maintained and prepared over 50 reports, including billing statements, client correspondence, and court documents, for filing and binding, maintaining strict confidentiality and attention to detail.• Contacted nearly 10 clients daily via phone and email to inform them of the status of their file, answer their questions, and follow up on document pickups, building strong relationships and providing excellent customer service.• Conducted research on small claims court rules and procedures, and issued a mock claim to gain practical experience and knowledge of the legal system.• Demonstrated strong communication, organizational, and problem-solving skills, contributing to the overall success of the firm and the legal team.