Victoria Navarro Email & Phone Number

United States

United States

Geneva, Ch

• Create custom artwork and graphic design for parties, gifts, and invitations• Develop uniquely detailed product descriptions to earn customer interest and increase sales• Coordinate creative digital sale campaigns and giveaways to increase shop traffic via digital coupon mailings, review requests, and weekly follow up messaging

Englewood, Nj, Us

• Oversee 250+ membership accounts of customers and students; including managing billing, financial holds, member retention and attrition, and attendance. • Recruit new administrative talent via Greenhouse. • Train and manage all part-time staff members via self developed training manuals, weekly priority assignments, and the shift tracking calendar.• Leads the project management of quarterly schedules, camps, and community events via Asana.• Manages and utilizes quarterly advertising budgets for local community outreach, fundraising partnerships, and social media content. • Develop new partnerships with local businesses, schools, PTA boards, and community members to drive customer retention.• Develops social media content calendar to increase engagement and enrollment.• Generate and analyze reports via Metorik on Enrollment, Marketing, Customer Retention, Inventory and Length of Stay.

Englewood, Nj, Us

• Maximizes student enrollment by installing and managing a systematic method for closing new student inquiries and conducting school tours• Collaborate with various departments in creating quarterly schedules, camps, and community events• Develop new referral strategies and drive customer reviews to promote student enrollment• Lead and work with the administrative team in handling customer service issues and resolutions• Develop new partnerships with local businesses, schools, PTA boards, and community members to drive customer retention• Manage social media and website content to increase engagement and enrollment• Design all collaterals and graphics for event promotion both in house and digitally• Generate and analyze Annual / Monthly Reports on Enrollment, Marketing, Customer Retention, Inventory and Length of Stay

• Host and perform at various events of 20-100 people• Identify and resolve day to day issues through planning and proactive outreach to clients • Handle and finalize contract payments from 50-75 clients weekly• Develop custom content for shows by extensively researching current child entertainment trends

• Managed all front counter operations with warm customer service• Implemented upselling tactics to increase store revenue by offering add ons, prepaid deals, and bundles• Processed all credit and cash payments through the POS system• Maintained and updated inventory by submitting weekly orders, stocking, and completing display organization• Developed long-term customer relationships with over 100+ gym members on a day to day basis by consistently revisiting their overall goals and development plan• Learned about FICO Food Prep and the uses of health supplements• Kept up to date on the current diet and workout trends

• Collaborated with Director to organize a full scale musical• Coordinated and created schedules for all auditions, rehearsals, staff appointments, and student meetings• Processed and replied to all phone, email, and mailing correspondence • Maintained student, parent, donor, and alumni contact information• Played an active role in overall costume, set, and prop design• Executed major fundraising campaigns for future club events

A job like this is an abundance of all things LEGO-tastic! As a Guest Experience Host, you are in charge of delivering all of the Merlin Magic to families and visitors!Job Expectations:- A fun, dynamic, and friendly personality.- Excellent communication skills.- Ability to work in areas with loud noises and confined spaces- Cash Register experience and knowledge of POS system.