-Spearheaded the planning, coordination, and solution development for new system integrations. -Led implementation of systems in new Club locations within budget.-Collaborated closely with department heads to understand their systems needs and requirements. -Developed effective solutions, and provided training to employees on var ious systems.-In charge of managing the design, delivery, and evaluation of training programs.-Supervised Club accounting managers and aided in preparation of month end,financial statements, budgets, and financial analysis

- Developed, launched and administered new onboarding program- Created all new hire employee templates and data entered pay schedules, hours worked, and vacation accruals for payroll in a cloud-based platform.- Administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.- Launched new, robust business management software system, resulting in improved operational insight and financial planning.- Identify potential financial inconsistencies, determine the cause of financial anomalies, and solved financial irregularities.

- Led a 50+member team. Renovated obsolete processes by identifying ways to streamline operations; drove a greater focus on strategic outcomes and productive achievement of performance KPIs that increased team effectiveness by 25%.- Directed Business Development and Marketing Departments. Led all facets of project from conception to completion. Established successful operational policies, created and maintained budgets, hired and developed teams.- Transformed quarterly financial and operational reporting for improved analysis. Initiated and implemented highly successful collections. Maintained accounting system: accounts receivable and general ledger. Supported internal and external financial and operational audits.- Provided documentation and files for account audit and completed reviews. Led monthly, quarterly, and year-end activities for successful closure. Understood data flow chart and various IT systems used in the organization and recommend changes.

- Identify new business development opportunities- Act as point of contact for Customer Service escalations- Built and maintained business relationships with external vendors -Restructured Returns Department to streamline return process and implement guidelines, which reduced the rate of returns and chargeback disputes.-Slashed discrepancies made to inventory by developing new policies, alerts and scripts.-Improved Accounts Payable records by revising procedures that reduced error rate to almost 0% and reformed daily workflow.-Grossed over 1M in first 12months of Ecommerce startup and expanded web sales to New Egg Business, EBay, Rakuten and Jet.-Implemented the use of LiveChat to generate 100k in sales.