Victoria Bello Email & Phone Number

Harrow, Gb

London Area, United Kingdom

ROLES/RESPONSIBILITIES /ACCOMPLISHMENTS.• Provided social, mental, emotional support to children with special needs in and out of classroom.• Responsible for safeguarding and protecting the welfare of children.• Assisted with classroom management and behavior support.• Support students with personal care needs if required

•• Provided prompt and efficient handling of customer inquiries and complaints, ensuring timely resolution and maintaining high levels of customer satisfaction.• Regularly reviewed customer files to identify and address any possible risks to the Bank's position early on.• Effectively maintained the Bank's customer records within suitable systems.• Demonstrated a strong ability to drive consistent deposit growth, effectively attracting and retaining clients, implementing successful deposit acquisition strategies, and contributing to the financial stability and growth of the organization.• Analysed financial data to offer recommendations on customer creditworthiness, contributing to informed decision-making processes.• Effectively handled regulatory, monthly, and quarterly reporting.• Ensured compliance with regulatory requirements and internal policies such as Know Your Customer (KYC) and Anti-Money Laundering (AML) guidelines to maintain the integrity and security of client relationships and transactions.• Processed commercial loans from initiation to closing, ensuring accuracy and compliance with bank policies and regulatory requirements.• Identified opportunities to sell financial products such as Savings, Investments and other Wealth Management solutions to clients based on their evolving needs and objectives. • Provided clients with regular performance reports and updates on their investment portfolios.

ROLES/RESPONSIBILITIES /ACCOMPLISHMENTS• Built strong and healthy relationships with existing clients, leading to increased client loyalty and repeat business.• Effectively handled customer inquiries and complaints, promptly resolving issues and ensuring customer satisfaction. • Implemented a weekly scheduled plan for activities, ensuring efficient allocation of resources and timely completion of tasks. This resulted in improved productivity and streamlined operations.• Supervised in-store brand activations, ensuring smooth execution and adherence to brand guidelines. • Provided detailed reports on each in-store activation, including key metrics, customer feedback, and recommendations for further enhancement. These reports were instrumental in evaluating the success of each campaign and informing future strategies.

Masters, Digital Marketing

Bachelor In Agriculture, Agriculture