Victoria Ludwick Email & Phone Number

Fishers, IN, US

Indianapolis, Indiana, United States

• Human Resources and Development
• Design and facilitate learning and development programs across multiple departments within the company to cultivate compliant and satisfied workforce including Workplace Culture and Conduct, Security Protocols, and.
• Partner with the Human Resources and Business Manager to build and implement new-hire onboarding
• Implement employee recognition efforts to enhance employee satisfaction, engagement, and morale
• Develop and maintain performance metrics and dashboard interfaces to keep track of internal benchmarking and progress against goals
• Update training processes by reviewing existing documentation, leveraging feedback from associates, and working with the Human Resources and Business Manager to ensure available information accuracy and usability

Indianapolis, Indiana Area

• Carried out nearly 20 successful marketing events and trunk shows for clients to attend
• Worked closely with the Marketing Manager to oversee a multi-million dollar budget
• Revitalized web content and social media profiles with new and interesting content
• Communicated closely with all applicable parties within the company, including merchandising company, upper management, and sales team
• Produced comprehensive contact reports for client outreach

Indianapolis, Indiana Area

• Collaborated with store management to create and implement initiatives geared towards improving product knowledge, customer experience, and sales metrics
• Offered each customer top-notch, personal service and polite support to boost sales, customer satisfaction, and brand loyalty
• Met or exceeded individual responsibility for contributing to the team's goals in terms of service, sales, and company objectives
• Assisted in the training of new team members focused on completing timely performance evaluations, providing positive feedback, and rewarding superior performance
• Maintained focus during peak hours and delegated tasks to employees to keep business running smoothly

Indianapolis, Indiana Area

• Developed and managed communication strategies targeted towards clients, volunteers, providers, and donors highlighting client stories, events, and cancer prevention education to guarantee high content quality
• Hired, trained, and evaluated the Spring 2016 Communication Media Intern
• Spearheaded website redesign and transition into WordPress through managing project deadlines and monitoring completion milestones
• Communicated marketing team’s plans and accomplishments to verify alignment with senior management objectives
• Set up and broke down promotional booths and tents, talked with potential clients, donors, and volunteers for successful promotional events