Victoria Wiles Email and Phone Number

I have sole responsibility for HR administration withinWestbourne Secondary (Ipswich) and Ravens Primary (Clacton), totalling 210 employees.Key Responsibilities and duties:Recruitment and Selection• To support the recruitment process, in conjunction with the recruitment coordinator, including ID, right to work and DBS checks.• Draft contracts.• Gain approvals for advertising of new rolesData Management and Reporting• To ensure accurate and up to date electronic employee records (Bromcom & iTrent), including data entry, reporting and annual data cleansing.• To maintain accurate and up-to-date single central register (OFSTED requirement), including ensuringall safeguarding checks completed for staff, governors, volunteers and contractors• To carry out the school workforce census annual return.• To sign post colleagues and line managers to the ATT HR related policies and procedures as required.Compliance• To administer absence reporting, recording, following up in accordance with ATT policies and procedures• To ensure that the probation process is managed effectively• To support and effectively manage the staff induction process• To support with managing the holiday booking system for all year round staffGeneral HR Administration• To maintain an accurate and up-to-date paper and electronic filing system for personnel records• To complete a range of HR related paperwork and liaise with Payroll to ensure that new starters, leaversand changes to salaries are actioned appropriately.• To process staff changes and staff leaving documentation and arrange exit interviews.• To produce a range of HR letters and correspondence (e.g. variation to contract letters, maternity,holiday entitlement) from standard templates.• To take minutes at formal case meetings (eg. Discipline, grievance, capability, whistleblowing, appeals etc)• To monitor the use of FTC and ensure that issues are followed up appropriately.• To process occupational health referrals

During a 3 month internship at Ocado in the People function, I first experienced Payroll for a few weeks, then moved on to the Culture, Diversity and Inclusion team for the remainder of the duration. In both areas, I learned the full functionality of Gsuite.In Payroll, I managed the HR Systems to ensure the data was up to date and accurate, or finding the breakdown in process and taking the steps to rectify, in order to achieve huge progress towards the rollout of automated payroll through Workday.In C&I, I led the foundations of a disability review project, which involved the evaluation of our current global people and recruitment policies and procedures; the use of the Business Disability Forum to research and collate up to date disability practices, such as inclusion passports; the collaboration with people partners and other colleagues organisation-wide. Secondly, I partnered in creating a toolkit for the global re-rollout of Employee Resource Groups, both positive action groups (reflecting Equality Act protected characteristics 2010), and interest groups to further the inclusive and empowering environment of Ocado. Leading on from the communities project, was the creation of content for the allyship pages for the internal Culture and Engagement hub, focusing on gender equity and cultural awareness, and collaborating with the community chairs on this.I thoroughly enjoyed making a difference with all of these transformational projects and processes, as well as developing a user-friendly tool for the measurement of Diversity, Equity, and Inclusion, utilising the GDEIB levels, and also diarising religious celebrations, public holidays in all Ocado's operating countries, and awareness days in a global culture calendar.

Delivering brand standard hot and cold food and beverages from the nation's favourite coffee shop, maintaining excellent customer service. Developing the ability to work under pressure, whether making drinks, serving food, processing orders and payment, or ensuring fully stocked shelves. Developing leadership skills in training others to carry out the role to brand standard, as an experienced staff member. Regularly checking sales against targets to ensure performance standards were met.

Acting as a classroom assistant and activities leader during two summer periods, to provide additional support in teaching English to 15-20 year olds, predominantly from Eastern Europe, with few Spanish and Italian students. To keep to a time schedule each week, with flexibility to organise afternoon activities for the students, including touring 25 students around the city, and taking on train trips.

Acting as classroom assistant in Reception and Year 1 classrooms (KS1) for one day every week, to help the children on a small group and 1-1 basis with their maths and phonics. Also, to read to a class of 30 at the end of the day, as well as preparing resources for future lessons or any last minute assistance the teacher required.