Victorine Ezin Email & Phone Number

New York City Metropolitan Area

• Responsible for preparing new hires for onboarding, which includes data collection and desk assignment. • Coordinate space and room management for the entire office, including implementing Sine software to document staff and all visitors. Sorted and utilized this data to justify expanding the office from 35 to 70 desks.• Assist as a point of contact for facility management, including construction expansion coordination, budgeting and invoicing, and meeting coordination. • Provide administrative support to Managing Director and Senior-level staff, including travel arrangements and expense reporting using SAP Concur.

New York, United States

• Oversee employee onboarding, including ADP and Square accounts creation.• Organize corporate payroll using ADP system. • Review and approve invoices for processing.• Provide training and support to team leaders and over 50 employees.• Handling employee relations issues, including conflict resolution and disciplinary actions.

Sassari, Sardinia, Italy

• Managed the Immigration office's help desk.• Collected biometrics data for the release or renewal of resident or work permits. • Managed case files by digitalizing and archiving.

Bari, Apulia, Italy

• Provided translation in different languages during legal orientation interviews• Supported facility operators by mediation• Accompanied social care beneficiaries to local offices and services

San Ferdinando Di Puglia, Apulia, Italy

• Provided translation in different languages during legal orientation interviews• Supported facility operators by mediation• Accompanied social care beneficiaries to local offices and services

Bari, Apulia, Italy

• Treated visitors with friendly, approachable attitude. • Greeted incoming guests and directed individuals to appropriate personnel.• Sorted and distributed incoming mail and coordinated pickups for outgoing parcels.• Anticipated guest needs, delivering exceptional customer service to exceed expectations.• Monitored lobby access, security parameters and visitor documentation.• Recorded inquiries, complaints and comments as well as action taken.• Directed numerous calls per day to appropriate recipients using multi-line system.

Trani, Apulia, Italy

Worked on the Asylum, Migration and Integration Fund (AMIF) “Win - Welcome In" project.• Provided linguistic and cultural mediation to support facility operators;• Accompanied minors to the local offices and services • Provided linguistic and cultural mediation during legal orientation interviews of unaccompanied minors

Rome, Latium, Italy

- Provided translation and mediation services for the Territorial Commissions of Bari and Foggia (Italy)

Master'S Degree, International Relations And Affairs, 102/110

Bachelor'S Degree, Linguistics, 103/110