- Verified and processed up to 100 invoices daily by stamping, scanning, and filing them into accounting software- Managed monthly expense reports and petty cash reimbursements for three different hotels- Maintained detailed records and receipts of checks and vendor payments totaling over $15,000

- Provided personalized teller services while assisting in dozens of customer inquiries and phone calls- Minimized fraud risk through bank security procedures, including confidentiality and customer verification- Maintained accurate cash quantities aligned with system balances through daily audits on the vault and tills

- Assisted front end team in resolving cash discrepancies through detailed transaction and system inquiries- Onboarded 5 new front end associates through high quality mentorship, shadowing, and feedback- Delivered quality service to tough customers by functioning effectively under pressure and adapting to changes

- Collaborated with 3 team members to assemble 1 high quality business proposal regarding AI and fraud- Presented a convincing proposal through data collection, data charting, and data analysis- Achieved exemplary coordination by communicating over 10 team expectations and deadlines

- Managed project funds with 4 individuals as part of the finance division for the CRISP initiative- Assisted in planning, arranging, and executing 5 fundraisers for project initiatives like research and study abroad- Executed project plans by using logic models and business strategy to deliver accurate and effective results

- Executed orders to an average of 50-100 guests per hour through assembly, presentation- Achieved high customer satisfaction by collaborating with 8 crew members to deliver on customer expectations- Functioned well under pressure, set priorities, and adjusted to changing conditions while balancing tasks

- Effectively communicated with 8 team members to ensure customer satisfaction- Directed hundreds of guests within the front end on a daily basis while maintaining organization- Assisted other departments by being flexible and available to help when needed