International Executive with Over 25 Years of ExperienceSteering GesNext as General Manager, my tenure has been marked by robust strategy formulation and governance, shaping the company to become a potent force in Latin America's BPO sector. Committed to deliver transformative solutions across finance, procurement, and HR.With a vast background as Management Consultant / Partner at EY, my approach has always been to marry innovation with a sustainable impact, aiding clients to markedly enhance performance. I've supported CEOs, CFOs and COOs addressing their issues in different countries (Argentina, Brazil, Colombia, Peru, Canada, and the USA); across diverse sectors, including energy, mining, healthcare, telecommunications, consumer goods, retail, manufacturing, and finance; through complex transformations, ensuring strategically aligned and effective operations.Throughout my professional journey, I have led challenging projects:• Shared services (SSC) / Business Process Outsourcing (BPO)• M&A / take over• Systems, and ERPs (SAP, Oracle) implementation• Performance Improvement (Lean methodologies and Six Sigma)• Process automation (RPA)• Artificial Intelligence (AI)• Data analytics• Agile Methodologies• Project management...nurtured the following abilities:• Leadership of High-Performing, Multidisciplinary, and Multicultural Teams: I successfully led teams that consistently delivered exceptional results.• Change Management Expertise: I effectively addressed organizational changes, ensuring smooth transitions.• Financial Acumen: As General Manager, I improved P&L and other financial indicators. As a consultant, I assisted similar enhancements.…, and practiced the following soft skills:• Strategic Vision: The ability to anticipate trends, identify opportunities, and align strategies with long-term goals. Clear vision guides innovation and constant adaptation.• Empathy and Active Listening: Understanding the needs and perspectives of teams and stakeholders. Empathy fosters collaboration and problem-solving.• Agility and Flexibility: Quickly adapting to changes and challenges. Agility allows leading transformations without losing sight of desired outcomes.I hold an MBA with dual diplomas from Chile and the USA. Additionally, I have been a certified Project Management Professional (PMP) since 2005 (#229740). As part of my ongoing professional development, I have recently embarked on a Digital Transformation course offered by MIT, focusing on key technologies driving organizational changeDual citizenship: EU and Argentinean