Acting as Tech Lead, I am responsible for leading the IT Operations team (ITOps) developing a technical view of processes and technologies used within the company in order for the team to develop with maximum efficiency. Have in-depth knowledge about the functioning of the business to make assertive decisions; have good communication skills to pass on technical knowledge to the team, in order to train people to develop consistent and quality work; lead and deliver projects; assist the team in… Show more Acting as Tech Lead, I am responsible for leading the IT Operations team (ITOps) developing a technical view of processes and technologies used within the company in order for the team to develop with maximum efficiency. Have in-depth knowledge about the functioning of the business to make assertive decisions; have good communication skills to pass on technical knowledge to the team, in order to train people to develop consistent and quality work; lead and deliver projects; assist the team in technical matters; be a bridge between other teams; proposing improvements, when necessary and bringing technological innovations into the company, these are some of the tasks performed by me. Show less

- IT operation support;- Ensure that the infrastructure has good levels of availability and performance;- Access management (identity management, access permissions, profiling);- Computer Network support and management;- Management of the platforms used by the company;- Remote user support;- Hardware / maintenance (screening to forward to the technical team);- Google Workspaces (support);- Manage hardware and software purchases for users;- Manage the… Show more - IT operation support;- Ensure that the infrastructure has good levels of availability and performance;- Access management (identity management, access permissions, profiling);- Computer Network support and management;- Management of the platforms used by the company;- Remote user support;- Hardware / maintenance (screening to forward to the technical team);- Google Workspaces (support);- Manage hardware and software purchases for users;- Manage the technical maintenance team of computers; - Inventory control and management of machines;- Identify process improvements that can optimize IT routines. Show less

- Direct software and hardware maintenance;- Control and manage the stock;- Manage the machine park;- Organize recurring requests in order to ensure agile solutions to problemsrelated to technology;- Control of suppliers;- Identify process improvements that can optimize IT routines;- Computer Network support and management;- Support and management of Windows and Linux hosts;- User and license management in Office 365;- Antivirus;- FTP;- Use of… Show more - Direct software and hardware maintenance;- Control and manage the stock;- Manage the machine park;- Organize recurring requests in order to ensure agile solutions to problemsrelated to technology;- Control of suppliers;- Identify process improvements that can optimize IT routines;- Computer Network support and management;- Support and management of Windows and Linux hosts;- User and license management in Office 365;- Antivirus;- FTP;- Use of remote access and VOIP tools; Show less

Make a visit to the schools indicated by the municipal coordinator to collect information about computer labs aiming at the application of digital ENEM; perform, with the assistance of the technician responsible, procedures on the computers and devices of the computer labs (adjust settings, install and run programs, boot using removable devices, etc.); answer, together with the technician in charge, the information survey questionnaire for each computer lab in the school; use a smartphone to… Show more Make a visit to the schools indicated by the municipal coordinator to collect information about computer labs aiming at the application of digital ENEM; perform, with the assistance of the technician responsible, procedures on the computers and devices of the computer labs (adjust settings, install and run programs, boot using removable devices, etc.); answer, together with the technician in charge, the information survey questionnaire for each computer lab in the school; use a smartphone to manage the process of gathering information from the laboratories through a specific application; homologate and audit computer equipment; maintain and manage computer networks during the application of the tests and the entire infrastructure of the site. Show less

- Implementation, management and maintenance of computer networks; - Support and maintenance of servers; - Projects to improve the unit's services; - Ensure adequate availability and performance for IT services; - Installation and configuration of computers and software; - User support; Management of the technical team; - Perform backup routines; - Plan / execute IT projects focused on infrastructure; - Preparation of technical reports for senior management.

- Analysis and identification of the network architecture and its physical means; - Configuration and repairs in network components; - Installation and configuration of basic programs, utilities and applications; - Backup copy and data recovery procedures and routines; - Preventive and corrective maintenance of computer equipment, identifying the main components of a computer and its functionalities; - Installation and configuration of printers; Technical user support.

Development and maintenance of websites and internet applications using HTML5, JavaScript, CSS3, Jquery, Bootstrap, PHP, Laravel, React and database.

Development of web systems and websites using HTML5, CSS3, Javascript, PHP, database and design standards with a focus on accessibility.

Development of online surveys using the Confirmit platform with the following technologies: HTML5, Database, ConfirmtScript and PHP.