Service Manager
Current
Nov 2021 - Present
AeroLeads people directory · profile
Victor Prata Email & Phone Number
IT Service Manager | SLA | Support | Escalation | ITIL
at
FARFETCH
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
IT Service Manager | SLA | Support | Escalation | ITIL
Location
Portugal, Portugal, Portugal
Company size
Who is Victor Prata? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Victor Prata is listed as IT Service Manager | SLA | Support | Escalation | ITIL at FARFETCH, a company with 4295 employees, based in Portugal, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Victor Prata.
Victor Prata previously worked as Service Manager at Farfetch and Technical Support Manager at Esolutions Data Management. Victor Prata holds Computing (Information Management) from Arden University.
Company email context
Email format at FARFETCH
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FARFETCH
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Profile bio
About Victor Prata
Victor Prata is a IT Service Manager | SLA | Support | Escalation | ITIL at FARFETCH. He possess expertise in support services management, cascading style sheets.
Listed skills include Support Services Management and Cascading Style Sheets.
Current workplace
Victor Prata's current company
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Farfetch
5 roles
Victor Prata work experience
A career timeline built from the work history available for this profile.
Technical Support Manager
- Responsible for establishing the company's B2B support unit, along with its processes, documentation and CRM;
- Managed an average of 30 accounts per year and ensured clients received adequate support;
- Oversaw technical teams (5+) to bring resolution within agreed SLA conditions;
- Resolved escalated customer service issues;
- Established and maintained good rapport with customers and vendors alike;
- Monitored routine health checks and subsequent reports;
Mar 2016 - Aug 2020
Technical Support Manager
Netcure Middle East
Sep 2013 - Feb 2016
Technical Consultant
Netcure Middle East
- Oversaw the implementation, migration and support of IT archiving & backup solutions (15,000+ users);
- Managed projects which required close planning and coordination with IT departments in government and large organisations;
- Delivered large-scale IT projects of high quality, within budget and on time.
Mar 2012 - Aug 2013
Front-End Web Developer
Daydream.Pt
- Built several customer websites with HTML / CSS / JavaScript;
- Maintained customer website back-ends with PHP / MySQL.
May 2009 - Nov 2010
Team & coworkers
Colleagues at FARFETCH
Other employees you can reach at farfetch.com. View company contacts for 4295 employees →
VE
Veronica Esposito
Colleague at FarfetchNew York City Metropolitan Area, United States, United States
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AL
Alice Lane
Colleague at FarfetchLondon Area, United Kingdom, United Kingdom
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PR
Paulo Ribeiro
Colleague at FarfetchPorto Metropolitan Area, Portugal
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IP
Inês Pignatelli
Colleague at FarfetchLisbon Metropolitan Area, Portugal
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SS
Satoko Sekiyama
Colleague at FarfetchTokyo, Tokyo, Japan, Japan
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FH
Farah Hussain Dubai
Colleague at FarfetchUnited Arab Emirates, United Arab Emirates
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IC
Inês Carvalho
Colleague at FarfetchVila Nova De Gaia, Porto, Portugal, Portugal
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PR
Pedro Rebelo
Colleague at FarfetchPorto Metropolitan Area, Portugal
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SM
Sara Matos
Colleague at FarfetchMaia, Porto, Portugal, Portugal
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MP
Miguel Pizarro
Colleague at FarfetchGuimarães, Braga, Portugal, Portugal
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Veronica Esposito
Colleague at FarfetchNew York City Metropolitan Area, United States, United States
View →
AL
Alice Lane
Colleague at FarfetchLondon Area, United Kingdom, United Kingdom
View →
PR
Paulo Ribeiro
Colleague at FarfetchPorto Metropolitan Area, Portugal
View →
IP
Inês Pignatelli
Colleague at FarfetchLisbon Metropolitan Area, Portugal
View →
SS
Satoko Sekiyama
Colleague at FarfetchTokyo, Tokyo, Japan, Japan
View →
FH
Farah Hussain Dubai
Colleague at FarfetchUnited Arab Emirates, United Arab Emirates
View →
IC
Inês Carvalho
Colleague at FarfetchVila Nova De Gaia, Porto, Portugal, Portugal
View →
PR
Pedro Rebelo
Colleague at FarfetchPorto Metropolitan Area, Portugal
View →
SM
Sara Matos
Colleague at FarfetchMaia, Porto, Portugal, Portugal
View →
MP
Miguel Pizarro
Colleague at FarfetchGuimarães, Braga, Portugal, Portugal
View →
3 education records
Victor Prata education
Computing (Information Management)
Computer Engineering
Computer And Information Sciences
Escola Profissional Do Infante
FAQ
Frequently asked questions about Victor Prata
Quick answers generated from the profile data available on this page.
What company does Victor Prata work for?
Victor Prata works for FARFETCH.
What is Victor Prata's role at FARFETCH?
Victor Prata is listed as IT Service Manager | SLA | Support | Escalation | ITIL at FARFETCH.
Where is Victor Prata based?
Victor Prata is based in Portugal, Portugal, Portugal while working with FARFETCH.
What companies has Victor Prata worked for?
Victor Prata has worked for Farfetch, Esolutions Data Management, Netcure Middle East, and Daydream.Pt.
Who are Victor Prata's colleagues at FARFETCH?
Victor Prata's colleagues at FARFETCH include Veronica Esposito, Alice Lane, Paulo Ribeiro, Inês Pignatelli, and Satoko Sekiyama.
How can I contact Victor Prata?
You can use AeroLeads to view verified contact signals for Victor Prata at FARFETCH, including work email, phone, and LinkedIn data when available.
What schools did Victor Prata attend?
Victor Prata holds Computing (Information Management) from Arden University.
What skills is Victor Prata known for?
Victor Prata is listed with skills including Support Services Management and Cascading Style Sheets.
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