The best business operations are those that evolve their strategies as the global business landscape changes. Never has this been more critical as companies and customers are increasingly shifting to virtual operations and experiencing supply disruptions due to the pandemic. Adapting frequently and quickly is the key – something I’m passionate about.I’m the Senior Vice President of Service Operations at Wabtec Corporation (formerly GE Transportation), the world’s foremost freight and transit equipment and technology company. Our global team is leading the way in safety, efficiency, reliability, innovation, and productivity. Focused on P&L growth, smart operational strategies, and performance improvement, I drive excellence in global service operations across more than 100 locations around the world. I’m a Certified Six Sigma Master Black Belt and seasoned in other relevant methodologies, including Lean, Kaizen, 5S, and DMAIC, as well as ISO standards. Key to my success is the belief that opportunities for improvement are everywhere all the time. That focus on continuous improvement is at the heart of each double and triple-digit gain I’ve made in operational metrics. Career highlights in driving top/bottom-line growth and operational excellence:► Propelled the EBIT 450% within 2 years of an acquisition integration into service operations. Integrated 10 acquisitions to date.► Delivered up to 20% YoY revenue growth.► Transformed Americas operations, turning losses into profits within 12 months.► Raised employee productivity 10%, contract productivity 15%, and cost-efficiency 25%.► Cut employee attrition 23% and recordable safety incidents 81%, and customer issues 70%.With a leadership style focused on problem-solving, teamwork, and continuous improvement, my ability to rally teams around common goals has been key to gaining cultural alignment while developing tomorrow’s operations leaders. I lead a training organization, and I coach and mentor employees on Lean Six Sigma principles, quality improvement, process re-engineering, and project management.I’m active on LinkedIn and enjoy connecting with others to discuss industry best practices, challenges, and opportunities. Please feel free to reach out.
Listed skills include Six Sigma, Quality Management, Engineering Management, Lean Manufacturing, and 29 others.
