Victor St. Clair Email & Phone Number

Davenport, Fl, Us

Orlando, Florida Area

Worked with a variety of clients on software solutions efforts such as• Designed an in-house commissions and genealogy engine feature set and roadmap for a major MLM energy client.• Worked with a variety of Direct Sales companies to assess their current Direct Sales Systems and then to evaluate and select industry vendors.• Served as technical product manager/solution architect on implementation projects of Direct Sales Systems, to assure the success of the delivered system.• Coached startup and small DS companies on how to evaluate and select a vendor system. • Created compensation plan implementation documentation for 3rd party vendor implementations. • Developed compensation plan testing strategies for an industry solution vendor.

New York

Doral, Florida

• Worked with stakeholders to understand and document problems and opportunities, identify potential solutions, and evaluate and select the highest value solution. • Collaborate on prioritization, and on building and managing the product roadmap. • Recommend architecture and solutions aligned with Monat’s strategic goals• Inform and influence Monat’s internal developers and Monat’s vendors• Manage Monat’s Vendor Implementations• Day to day support of applications in use, emphasizing commissions and back-end applications. Troubleshoot issues with vendors, approve solutions, oversee implementation and delivery

Denton, Tx

• During this short engagement, my principal achievement was enabling GSATi to provide a stream of relevant, high-quality feature enhancements to move their digital products forward, and assure we were always solving real problems.• Create requirements documentation, user stories and enhancement requests• Collaborate with internal and external customers regarding project requirements and deliverables to effectively manage expectations• Lead and participate in meetings with internal and external customers to discuss business needs• Communicate with project teams as necessary to ensure project deliverables are on schedule

Knoxville, Tennessee

• Performed all IT leadership roles from pre-launch through post-launch stabilization• Provided product direction and documentation required to extend Cendyt’s text marketing platform to accommodate Direct Sales distinctive requirements such as genealogy management, volume recognition and commission period management. • Reported to COO and worked together with company leadership on IT requirements, solutions, and prioritization • Programmed the Cendyt commission engine and genealogy management• Selected and managed off-shore development vendor and on-shore remote system admin resources Key Achievements:• Delivered a timely software launch to support the Cendyt business launch by tightly managing activities of offshore developers and keeping them informed on priorities and providing feedback and influence where needed • Programmed a complete compensation engine for Cendyt, using C# and MySQL• Established process to establish a digital product roadmap, controlling priority and status, with continuous feature roll outs from developers• Provided a continuous stream of product improvements post-launch, including adding replicated websites for all CenDyt’s independent representatives

Marshall, Texas

• Lead efforts in defining and implementing all direct sales system for both the company’s industry vendor and in-house developers • Act as product manager for all vendor-provided digital solutions at Celebrating Home. • Assume full accountability for product management and for the architectural design as well as oversight for all information products and applications • Serve as driving force enhancing overall enterprise solution set through various initiatives encompassing ideation, research & definition, the build process, test and analyze the results, and then roll out to the field. • Capitalize on industry expertise in directing the integration and validation of systems and solutions to support internal and external IT solutions improvement

Houston, Texas Area

• Directed all digital products, both internal product development, and external custom development for clients• Rendered expert oversight and influence on the daily activities of baseline and custom development teams for Zoyto's key direct sales accounts• Technical influencer for the Houston development teams and with outsourced development teams in China• Managed the full digital product lifecycle and served as lead analyst on several client implementation projects• All systems implemented in C# with MSSQL

Portland, Oregon Area

• Development-to-market roll out of commission and incentive engines. Managed early adopter projects. Developed project and services models, procedures, documents and analysis for new product. Trained staff on adoption of new system.• Development-to-market roll out of enterprise class Party Plan solution (Replicated Web Sites, Consultant Portal and Admin sites)• Lead and defined the market standards and expectations for Genealogy Management functionality and Sales Force availability to real time career plan and compensation data.• Lead development team through a major culture shift to adapt to market. We shifted from a work shop culture to a professional services organization focused on solutions and participating in success of clients.• As Director of Technical Services, all implementation projects delivered successfully in 3 year period I was in that role. All projects delivered profitably. All revenue goals achieved. o Led Jenkon's move from client-server to OO and then move to web.o Re-cast and reworked professional services org, improving professional level, agility, and flexibility in systems and culture.• Managed 2 year project to upgrade DS systems for large DS client in US and 4 international markets. Earned DSA Supplier Member of the Year award for employer as a result of the success of this large and visible success.

Portland, Oregon Area

• As Senior Systems analyst, rebuilt development processes resulting in the Service Department moving from having the worst quality record to having the highest quality record in the division.• Transitioned development team from no development methodolgoy to a repeatable, mature process. At end of my tenure, all team's release schedules were driven by Service Department's lead due to our relase schedule reliability.