Victor Susman

Victor Susman Email and Phone Number

Creating Value That Drives Growth | Global GBS Leader | COO | Transformation | Private Equity @ JAL Equity
Victor Susman's Location
Knoxville, Tennessee, United States, United States
Victor Susman's Contact Details
About Victor Susman

A global leader who consistently drives significant results in value creation through cost savings, customer experience, and employee engagement. -With over 20 years of experience in managing global business services (GBS) and payments processing (merchant acquiring), I have extensive experience in process transformation, strategy, value creation, and strong controls and compliance. -I have successfully led global operations, transformations and operating model development, M&A integrations and divestitures, and negotiated service agreements with multiple MSP/BPO partners across various geographies and functions. -Particular focus includes Finance, HR, Shared Services/GBS and merchant acquiring operations.-Industry experience in CPG, transportation, defense, software development, payments, and manufacturing, but my expertise translates to all industries. -I am passionate about developing talent and leveraging technology that enable an organization to achieve success and create value for the enterprise.

Victor Susman's Current Company Details
JAL Equity

Jal Equity

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Creating Value That Drives Growth | Global GBS Leader | COO | Transformation | Private Equity
Victor Susman Work Experience Details
  • Jal Equity
    Head Of Program Management Office
    Jal Equity Dec 2024 - Present
    Sarasota, Fl, Us
    JAL Equity is an owner and operator of Marketing, Printing, Signage, Promotion and E-Commerce businesses. We are focused on acquiring businesses and operating them profitably over the long term.
  • Altius Strategic Consulting
    Director, Global Business Services, North America
    Altius Strategic Consulting Sep 2023 - Dec 2024
    Sheridan, Wy, Us
    Partnering with mid-market private equity portfolio companies to create value.
  • Cubic Corporation
    Vice President - Global Shared Services
    Cubic Corporation Nov 2022 - Apr 2023
    San Diego, Ca, Us
    Head of Global Shared Services at Cubic-Led a team of employees in HR, Finance, and IT operations in Hyderabad, India and the US.-Realized annual savings goal by streamlining the organization and relocating tasks to a cost-effective location.-Successfully migrated global payroll operations to Hyderabad.-Developed a business case and initiated the transition of additional Finance roles to Hyderabad.-Created a business case to support the relocation of other roles offshore.-Evaluated all 6,000 company positions for their suitability for a GBS offshore environment.
  • Kimberly-Clark
    Global Business Services - Global Operations Leader
    Kimberly-Clark May 2017 - Nov 2022
    Irving, Tx, Us
    Leading a global delivery network of 1400 employees performing Finance and Accounting (F&A), Procurement, Payroll and Marketing services for Kimberly-Clark, with locations in the US, UK, Poland, India, Romania, Costa Rica and Malaysia.
  • Mondelēz International
    Global Business Services - Hr And Finance Operations Leader
    Mondelēz International Jun 2013 - May 2017
    Greater Chicago Area, Il, Us
    Expat assignment to Slovakia, leading global business services operations for Mondelez. Direct management of centers in Slovakia, UK, Philippines, and Costa Rica with over 700 employees performing HR (hire-to-retire) operations for Mondelez. Also led two Finance and Accounting (F&A) BPO relationships with over 1000 employees under management in six global centers, with an annual spend of $50MM.· As Executive Director of the Bratislava shared services center, scaled up from 500 to over 700 employees. Moved the business to a new, modern office space within the city.· Negotiated the services agreements and led commercial and operational aspects of relationships with two F&A BPO partners saving millions of dollars for the enterprise.· Stood up two new shared service centers in Birmingham, England and San Jose, Costa Rica, and refit a shared service center in Manila in order to provide HR services to over 100,000 employees.
  • Tsys
    Chief Operations Officer - Merchant Solutions
    Tsys Dec 2006 - Jun 2013
    Columbus, Ga, Us
    TSYS Merchant Solutions, formerly First National Merchant Services, is a top ten merchant acquirer providing credit card processing services to businesses. Responsible for the revenue performance and service of a portfolio of hundreds of thousands of customer locations. Lead all aspects of operations, customer retention, technology, and client relationship management. Responsibility as Site Leader for 400 employees and three locations in Omaha.

Victor Susman Skills

Business Process Improvement Six Sigma Management Crm Leadership Process Improvement Credit Cards P&l Management Customer Retention Relationship Management Payments Strategy Acquisition Integration Operations Management Financial Services Mobile Payments Outsourcing Strategic Planning Team Leadership Electronic Payments Strategic Partnerships Executive Management Cross Functional Team Leadership Payment Card Processing Banking Merchant Services Vendor Management Call Centers Product Management Business Development Debit Cards Finance Risk Management Client Development Portfolio Management Payment Systems Customer Experience Acquiring Account Management B2b Shared Services Payment Industry Transaction Processing Analytics Cards E Commerce Revenue Streams Accounts Payable Payroll Shared Service Center

Victor Susman Education Details

  • Rensselaer Polytechnic Institute
    Rensselaer Polytechnic Institute
    Mathematics

Frequently Asked Questions about Victor Susman

What company does Victor Susman work for?

Victor Susman works for Jal Equity

What is Victor Susman's role at the current company?

Victor Susman's current role is Creating Value That Drives Growth | Global GBS Leader | COO | Transformation | Private Equity.

What is Victor Susman's email address?

Victor Susman's email address is vi****@****kcc.com

What schools did Victor Susman attend?

Victor Susman attended Rensselaer Polytechnic Institute.

What skills is Victor Susman known for?

Victor Susman has skills like Business Process Improvement, Six Sigma, Management, Crm, Leadership, Process Improvement, Credit Cards, P&l Management, Customer Retention, Relationship Management, Payments, Strategy.

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