-Led the preparation of high-quality coffee beverages -Trained and mentored junior staff -Created visually stunning latte art, specializing in intricate designs like rosettas, tulips, and custom patterns. -Mentored baristas on advanced milk steaming and latte art techniques, elevating the team's skill level. -Boosted the café's online presence by curating latte art content for social media, increasing customer engagement. -Ensured excellent customer service -Managed inventory, maintained equipment, and upheld cleanliness standards -Collaborated with management to improve workflows -Enhance customer satisfaction -Drive sales through product knowledge and upselling

-Assisted in preparing coffee beverages -Providing excellent customer service -Maintaining a clean, organized workspace -Gained hands-on experience with espresso machines -Working in a fast-paced café environment -Collaborated with the team to ensure a smooth workflow and positive customer experience.

- Assisted customers with product selection, purchases, and inquiries, ensuring excellent service.- Achieved sales targets through effective upselling and product demonstrations.- Maintained inventory, restocked shelves, and organized displays.- Resolved customer concerns promptly to ensure satisfaction.