Victor Rios Email & Phone Number

Jacksonville, Florida, United States

Providing Business and IT consulting/advisory services to clients including:• Performing technology strategy, evaluation, and assessment consulting for companies.• Collaborating with private-equity firms on analysis of potential acquisitions.• Partnering with small business on technology and security enhancements.

Jacksonville, Florida, United States

Senior Vice President of Information Technology responsible for Infrastructure, Operations, Enterprise Applications, Custom Development, and Data Warehouses/Business Intelligence and analytics.

Orlando, Florida Area

Responsible for all the development for all proprietary software and analytics development for Workforce Logiq’s solutions provided to its customers. Also responsible for all infrastructure activities including data centers, networks, and cloud-based hosting globally.• Led the transition to rearchitect and migrate all the company’s proprietary solutions from on-premises to cloud-based solutions resulting in over 20% in annualized savings as well as a 95% reduction in unplanned outages and services to our customers;• Transformed the development team from waterfall methodology to Agile resulting in increased delivery of new functionality for product releases by 30%;• Managed the development upgrade and transition of our proprietary Vendor Managed Services (VMS) solution, helping the company move to the #1 position for Managed Service Providers 2 consecutive years as rated by HRO;• Managed the transformation to a new analytics platform that doubled the data available, increasing speed by over 40% and providing new tools for insights generation; and,• Implemented an auto-testing platform of Quality Assurance that reduced testing time by 60%, costs by over 20%, and reducing post-implementation bugs in the proprietary software offerings by 80%.

Jacksonville, Florida Area

Performed consulting services for several different organizations on a time and materials basis. Projects included the following: general Healthcare Strategy for a life sciences company, Healthcare and Technology Strategy for a strategic consulting company, Technology Strategy for an after-market automotive retailer, Organizational Design and Strategy for a data and analytics organization, organizational evaluation for a Venture Capitalist firm, and Technology Evaluation and Execution Strategy for a software and services company.

Lexington, Kentucky Area

Responsible for all the IT and Digital Transformation initiatives for a 150+ year old company that was going through an IPO and had limited investments in its existing platforms since 2008. Created the IT and Digital strategies and multi-year roadmaps to jump ahead of the competition’s capabilities while increasing the ability to create insights and value through enhanced customer relationships. Major accomplishments included:• Implemented the eCommerce model utilizing the Hybris engine for thousands of SKUs and an initial BtB customer base of over 12,000 North American customers with future expandability for global rollout;• Delivered a customer service and logistics solution that reduced backorders by multi-millions of dollars annually and increased scores for customer satisfaction and employee satisfaction by over 30% in its first year;• Created a “single view” of the customer by integrating all customer touchpoints together into one customer view for driving analytics and insights to enhance growth;• Partnered with Marketing and Sales on the “Customer Journey” roadmaps to further segment customers creating new insights, specialized offerings, and increased ability to target and cross-sell/up-sell customers within the Digital Ecosystem;• Maintained a proprietary software security solution that successfully identified and prevented over 99% of all cyber threats that passed through the implemented commercial solutions;• Enhanced a proprietary software solution enabling sales process, point-of-sale, inventory management, reporting and analytics across 1200+ retail quick-lube stores in the United States and $300 million in annual revenue; and,• Created a 5-year technology roadmap to move off aging, high-cost and high-maintenance applications to newer, more agile technology solutions, targeting 75% or more cloud-based solutions and increased utilization of open source as appropriate.

Jacksonville, Florida Area

Delivering business strategy, technology, and process evaluation and re-engineering services to multiple clients. Projects include:- Creating the new business process flows and cloud-based technology roadmap for a staffing firm to reduce overhead costs by over 25% annually;- Co-creating the strategic rollout and expansion plans for an analytics firm in order to bring their offerings into new markets in the U.S. where they currently do not operate;- Assisting a firm on technology standards and vendor selection to support a planned growth forecast of over 400% by 2018.

Jacksonville, Florida Area

Responsible for the Information Technology departments of two global business units with annual revenues over $5 billion. Member of both business units Global Management Boards, member of the Consumer Medical Technologies Leadership Team that oversees both business units, and member of the Johnson & Johnson Enterprise Information Technology Leadership Team. • Delivered strong BtB and BtC eCommerce capabilities, representing over 48% of Johnson & Johnson’s total global Internet-based eCommerce revenue;• Implemented the “Digital Ecosystem” strategy bringing together all web, mobile, social, and eCommerce capabilities into a standard strategy to engage all key constituents;• Directed and was Executive Sponsor for a single-instance global implementation of SAP that captured over 94% of total business unit revenue;• Leaned the organizational technology footprint to retire over 35% of legacy applications within 3 years, with more than half accomplished in year one;• Implemented a state-of-the-art audio/visual digital studio and capability, rapid-prototyping digital development organization, reducing costs over 60% and time-to-deliver mobile applications by one-third;• Lead initiatives with the R&D teams to incorporate digital services to test-market potential new products and services that reduced testing group costs by $2 million annually; and,• Scored and recognized as the benchmark in 12 of 14 categories across all IT groups at Johnson & Johnson in the annual employee engagement and management evaluation survey.

Jacksonville,M Florida

Responsible for all of Information Technology for Johnson & Johnson's Vision Care Worldwide. Member of the Vision Care Global Management Board. Also a member of the Johnson & Johnson Global Marketing Leadership Team for Medical Devices and Diagnostics, with primary expertise in digital marketing and mobile technologies. Executive sponsor for IT recruiting at select universities.

Responsible for the development and support of hundreds of applications in the areas of Sales, Marketing, and Research and Development across the Johnson & Johnson enterprise.• Grew an in-house Digital team from 5 people to over 300 employees and 900 contractors to develop custom web, eCommerce, and mobile solutions across the enterprise that achieved over a 30% savings from outside agencies;• Implemented a consolidated Siebel support model that generated over 20% annualized savings;• Created a best-practices model for transitioning application and project support activities within Johnson & Johnson to the shared services organization; and,• Shared responsibility for managing the "top-to-top" relationships across all external IT vendors, representing over $390 million worth of IT activities with outside vendors annually.

Responsible for developing and executing the on-shore, near-shore, and off-shore resourcing strategies for all Johnson & Johnson Consumer Companies applications globally.• Consolidated 4 regional Information Technology groups into a single global team achieving over 25% cost savings annually;• Developed and implemented a new IT operating model for supporting business operations across all Johnson & Johnson Consumer locations globally that reduced duplicate activities over 70%;• Executed the first projects utilizing the Agile methodology at Johnson & Johnson yielding increased speed-to-delivery by over 30%, and increased business partner satisfaction by 40%; and,• Supported 200+ different applications, including 5 different SAP instances, without zero major business disruptions.

Member of J&J Consumer's Global Customer Council, with focus on strategic developments for growing retailer relationships and business growth world-wide. Formulated strategies and recommended IT applications to help where applicable. Worked extensively on a retail promotions analytics strategy, a direct-to-consumer relationship and interactive marketing strategy, and integration of Pfizer's Consumer Healthcare Sales division into J&J Consumer.

In addition to retaining my previous Executive Director responsibilities, I was a Member of the Board for J&J's Pharmaceutical and Biotechnology divisions in Canada. I also had responsibility for J&J's Compliance with all of Canada's Privacy acts to protect individuals. (PIPEDA). Responsible for all Pharmaceutical and Biotechnology IT applications in Canada, including a roll-out of a CRM and analytics strategy that doubled annual growth 3 years in-a-row following implementation. As a member of the board also attended functions with senior Canadian politicians and policy makers in healthcare.

Responsible for the ERP, data warehousing, and data analytics for all J&J Consumer, Pharmeaceutical, and Biotechnology divisions in Canada. Also responsible for all HR & Payroll applications across all J&J Consumer, Pharmeaceutical, Biotechnology, and Medical Diagnostics & Devices divisions across Canada.

Responsible for managing the Information Technology department. Major accomplishments included the first-time implementation of SAP for this business unit, MES upgrades and enhancements to go with a 50% increase in manufacturing, and assistance in the divestiture of a consumer brand.

Responsible for the shared services sales and financial systems for all Johnson & Johnson Consumer Companies in the United States.

Played a variety of roles from business analyst, M&A analyst, systems integration consultant, technology strategy consultant, and project manager across a variety of clients in the automotive, financial services, and healthcare industries.

Bs, Engingeering Systems & Computation

Activities and Societies: Student Government, Committee on Discipline, Inter Fraternity Council, Student Health Association, Freshman.

Mba, Strategic Management & Operations

Activities and Societies: Marketing Club, Technology in Business Club, MBA Newspaper, MBA Band

Master'S, Computer And Information Sciences

Activities and Societies: Advanced Computing Society, electives at Wharton Business School

Education record