Director Of Business Development, Americas
CurrentDESCRIPTION: Refresh and advance the Americas go-to-market strategy for our most strategic end users. Built the first-ever playbook to develop business with national/global accounts. Leading a team of 7 Business Development and Program Managers. Oversaw activities across a $46M account portfolio and created strategies for our largest and most complex largest national/global customers.✪ DELIVERED RESULTS:• Grew new revenue 23% CAGR and revenue under management 16% CAGR over 5 years.• Expanded to 64 national/global accounts in 5 years. Added $32M revenue from 26 customer trilateral agreements. Optimized our program selling approach, enabling value-intensive, solution-driven win-wins for company, channel partners, and end customers.• Enhanced the customer experience by implementing efficient sales and account management processes and SOPs, utilizing Salesforce, and working with marketing on web presence and social media. • Established robust national/global account KPIs to ensure results visibility.• Maximized ROI from new account development activities by developing and implementing 6 key criteria to identify the ideal customer targets, resulting in a 2X increase in contract signings and a 75% boost in revenue from new contracts.• Improved win rate, sales cycle times, and commitments to enterprise standardization after rolling out a new playbook and SOPs.• Managed an end user account that resulted in $13M in revenue in 4 years. This account produced $5M revenue growth and 250 leads to the participating channel partner, and $1M cost savings to the end user.• Increased revenue 19% CAGR in 3 years on a targeted list of 10 accounts that were flagged for global prioritization.• Achieved 96% on-time delivery and cemented a new $1M+ customer by working with operations and demand planning teams on a robust customer-specific supply chain plan.