Dedicated & passionate director/management professional with 20 years of experience in achieving a high level of customer retention and service through avenues of training and collaboration with senior level management. Skilled in streamlining processes, organizing and restructuring overall department models while creating and maintaining company policies and procedures.I take pride in meeting and exceeding deadlines. Being a part of a team that works towards extending influence and educating individuals and groups in multiple lines of commerce and education. -Advocate for equality -Advocate for growth-Advocate for educationI am a leader daily seeking to inspire those around me to think outside of the box and make an effort to be genuine and one of a kind in whatever they are embarking to do.