Vicky Wu Email & Phone Number

New Territories, Hong Kong

New Zealand

Hong Kong Sar

- Manage end-to-end recruitment processes for pilot roles.- Initiate recruiting marketing and undertake employer branding initiatives.- Review recruitment processes and propose alignment with Corporate strategy.

Hong Kong Sar

Guest Experience-Interact with guests to ensure a great guest experience in a manner that values guests’ time. -Assess guests’ needs to provide customized, effective purchase and return solutions and support. Teamwork -Establish supportive and productive relationships with all team members.-Collaborate with team members to ensure optimal guest experience and support store operations.-Member of Store Community Team, working with different brands in the community to promote our brand and spreading our life wellness core value.-Occasionally join the VM team.

Hong Kong Sar

Recruitment- Supporting in business with all aspects of recruitment.- Responsible for sourcing, attracting, and interviewing prospective employees.- Oversee the complete recruitment life cycle from initial job brief to hired stage.- Fully utilise the recruitment softwares, such as BambooHR/Workable etc.Employee Relations- Develop strong working relationship with Hiring managers in the business driven by weekly communication.- Supporting communication in both candidate and hiring manager sides.- Weekly visit different outlets, building positive relationships and interactions among back office and frontline employees.

Hong Kong Sar

-To stay on current new requirement and procedures, and maintain high standard in customer service, problem solving skills and safety procedures;-Provide reassurance and comfort to passengers during unforeseen or stressful situations, such as flight turbulence or delays;

Hong Kong Sar

-Maintain and manage the recruitment platform (TalentLink/FDAV/JOBSDB etc.)-Arrange interviews through different channels(E.g. Hirevue)-Supporting Talent Acquisition Team (Operations, Commercials and Service Delivery).-Oversee the candidate's applications, interview, background/reference checking and onboarding lifecycle.- Manage Recruitment Centre daily operations

Hong Kong Sar

-Assist Marketing and production teams to plan and execute various marketing and promotion activities;-Build strategies to promote products and services; Conferring with manager to identify trends and group interests and providing advice on business decisions.

Hong Kong Sar

-Provide high standard and efficient customer service, and courteous assistance at the airport and designated pre-flight registration locations, such as check-in counters, departure and arrival areas;-Ready for any ad-hoc situations, such as medical assistance, flight cancel or delay;-Communicate with different departments ( Custom, Immigration, Baggage, Cargo etc.) at the airport.