Vida Akbari Email & Phone Number

• Manage IT infrastructure, backups, and system troubleshooting.• Install and configure Windows systems, Active Directory, and handle virtual server management.• Oversee network systems to minimize downtime and ensure quick issue resolution.• Manage MikroTik routers, virtual servers, and perform hardware upgrades (e.g., RAM, power supply).• Train staff on IT tasks and provide ongoing technical support

Mashhad, Razavi Khorasan, Iran

• Provided IT support and troubleshooting (Helpdesk).• Set up MikroTik routers and configured Hotspot with User Manager.• Implemented virtual servers and Active Directory setup.• Configured VoIP systems with Grandstream phones, including internal extensions and IVRs.• Deployed VLANs on Cisco 3750 switches and managed network configurations.• Contributed to shaping and optimizing internet services.• Familiarized with fiber optics network structure, though limited hands-on experience.• Set up Microsoft file server and shared folders; mapped drives on all client machines.

Mashhad, Razavi Khorasan, Iran

• Configured MikroTik routers and setup VoIP system with relevant configurations.• Worked with Cisco switches but without VLAN segmentation.• Provided troubleshooting and Helpdesk support for users.• Configured and managed QoS (Quality of Service) and bandwidth control for users.• Managed system updates, Windows installation, and hardware troubleshooting.• Configured shared folders and set permissions.• Implemented automatic backups using Google Workspace (Google Drive).• Assisted users with technical queries and provided training on software tools such as Zoiper and Eyebeam.

Mashhad, Razavi Khorasan, Iran

• Managed content creation and daily updates for around 100 Facebook pages.• Published content on Instagram and Facebook, ensuring consistency in brand messaging.• Updated profiles and bios on both Instagram and Facebook, optimizing for engagement.• Provided training to staff and bloggers on effective Instagram marketing strategies, caption writing, and comment engagement.• Conducted comment marketing and direct message outreach to increase interaction and drive traffic.• Prepared pages for promotional campaigns and analyzed page performance.• Maintained and updated content on the WordPress website, including blogs and videos.• Developed and implemented Instagram content strategies, including daily, weekly, and monthly schedules.• Created and handed over Instagram accounts, ensuring proper setup and management.

Mashhad, Razavi Khorasan, Iran

• Configured MikroTik radios and managed bandwidth for ISP network.• Performed monitoring of Popsites, radios, and network nodes.• Conducted link quality tests and worked with frequencies to ensure stable wireless connections.• Troubleshot hardware issues and network problems, ensuring timely resolution.• Managed and maintained backup systems.• Supported users by configuring routers and setting up Wi-Fi links.• Ensured smooth network operations by managing router configurations and monitoring radio frequencies.• Managed Cisco switches, including VLAN configuration and IP tunnel setup (PPTP, EoIP,GRE,IPIP).• Performed accounting tasks related to network usage.• Set up connections on radios and ensured internet connectivity.

Mashhad County, Razavi Khorasan, Iran

• Managed internet and user connectivity, ensuring smooth network operations.• Configured MikroTik routers and set up hotspots for internet access.• Updated and maintained operating systems for workstations.• Set up backup systems and implemented backup scenarios for data protection.• Configured Hp servers and managed virtualization tasks.• Worked on server virtualization, including setting up Microsoft servers on VMware.• Provided troubleshooting support for users' hardware and software issues.• Performed general IT support tasks, ensuring timely resolutions to any network or system issues.• Assisted with routine IT support tasks, including troubleshooting hardware and software issues.• Managed local network connections and ensured optimal internet connectivity for users.• Assisted in setting up and maintaining the clinic’s IT infrastructure.• Supported server maintenance and updated operating systems for workstations.• Handled user requests and resolved connectivity or technical problems.

Mashhad, Razavi Khorasan, Iran

• Gained experience with MikroTik routers and managed basic configurations for network setup.• Worked with wireless links and frequency testing to ensure optimal connectivity.• Assisted in accounting tasks related to network usage and ensured proper connection management.• Performed monitoring and troubleshooting of network performance issues.

Master Of Information Technology Engineering, Computer Networks, Master At Science Research Center, Kerman

Senior, Network And System Administration/Administrator

Activities and Societies: MTCNAMikroTik Certified Network Associate

Senior, Securities Services Administration/Management

Activities and Societies: Information security management system,ISO/IEC 27001 is the best-known standard in the family providing.

Senior, Network And System Administration/Administrator

Microsoft Server 2012