Vida Geronimo Email & Phone Number

Philippines

● Provided primary customer support to internal and external customers.● Offers advice and assistance to customers, paying attention to special needs or wants.● Answered customer telephone calls promptly to avoid on-hold wait times.● Updated account information to maintain customer records.● Investigated and resolved customer inquiries and complaints quickly.● Educated customers about billing, payment processing and support policies and procedures.

Calabarzon, Philippines

· Investigated and resolved customer inquiries and complaints quickly.· Educated customers about billing, payment processing and support policies and procedures

Philippines

· explaining to customers about new charges.· Handling customer complaints. · Maintaining customer records by updating their account information.

Philippines

Philippines

· Offers advice and assistance to customers on their medications, paying attention to special needs or wants.

Philippines

· Handles calls for external sources and offers telecommunication products for Smart & SunCellular· Handling effective negotiations and providing accurate information to clients

· Responsible for the distribution of documents, maintaining electronic files/folders and ensuring that all financial records are monitored. · Performs all other duties assigned. · Handle calls from both internal and external sources, take notes of important messages and answers inquiries within assigned scope of responsibility.

· Responsible for the distribution of documents, maintaining electronic files/folders and ensuring that all financial records are monitored. · Performs all other duties assigned. · Handle calls from both internal and external sources, take notes of important messages and answers inquiries within assigned scope of responsibility.