Vida Bailey Email & Phone Number

• Manage Drive to Zero program and projects from conception to successful implementation across 13 aerospace sites resulting in customer satisfaction and retention.• Deliver and present solutions in a format that is immediately useful to improve the business decision-making process with key stakeholders and subject matter experts. • Develop comprehensive monitoring of risks, dependencies, detailed data, and available resources to remove any roadblocks.

Urbana, Ohio, United States

Utilize leadership abilities contributing to driving safety, productivity, and exceptional quality in the operations production environment.• Responsible for throughput of multiple continuous flow production lines including maintenance of process integrity and continuous quality for 30 direct reports and revenue up to 3 million.• Consistently exceeded projected production goals, while improving aged WIP, labor efficiency, and quality audit readiness, reaching zero external audit findings.• Conducted Root Cause Analysis and 5 Why investigations for process incidents with assistance from Production Engineers, reaching a burn down of 60%.

Ensure delivery of project goals, managing project needs and critical dependencies with hands-on approach.• Respond and develop plans for daily needs within the site for various quality challenges regarding customer owned material.• Resolve delivery blocks by analyzing information, identifying and communicating solutions, discovering irregularities, determining continuous needs, escalating as needed.• Ensure efficiency by creating daily reports for consistent awareness of tasks actions required, and metric scope for each department.• Track, analyze and communicate project performance, and schedule progress to provide recommendations to the management team where appropriate.

Columbus, Ohio Area

• Received and reviewed all production returns and ensured all orders are delivered on-time and within scope, in accordance with customer contracts and company policies• Resolved delivery blocks by analyzing information, identifying and communicating solutions, discovering irregularities, determining continuous needs, escalating as needed• Ensured efficiency by creating daily reports and carrying out weekly audits for consistent awareness of tasks actions required, and metric scope• Tracked, analyzed, and communicated project performance progress. Provided recommendations to the management team where appropriate

Springfield, Ohio

• Performed functions associated with monitoring and processing loss draft claims such as researching claim information, reviewing insurance and contractor bids, qualifying funds for either endorsements or disbursements, and ordering inspections to verify repair statuses.• Provided written and verbal customer service for customers with loss draft claims. Assisted and resolved routine and/or escalated customer claim issues to ensure the highest degree of quality, accuracy, customer satisfaction, and compliance with company policies and procedures.• Ensured all loss draft endorsements and disbursements are processed within lender and/or federal controlled guidelines.• Reviewed loan history and performed loan checks to ensure loan payments are current and do not contain any stop codes, second liens, any other discrepancies or delinquencies prior to the release of the claim funds.

Miamisburg, Ohio

• Planning and delivering, training - including inductions for new staff• Analyzed training needs in conjunction with departmental managers• Negotiated terms and conditions of employment with staff• Provided advice and played a major role in work reviews and change processes• Updating and maintaining the HR Information System data

Dayton, Ohio

• Accurately balanced cash drawers after every shift. • Responsible for the interviewing, management and training of 60+ employees. • Ensured superior customer experience by addressing customer concerns and complaints, demonstrating empathy, and resolving problems on the spot.

Career Development

Psychology, Communications, English, Microsoft Office Suite

Diploma, Graphic And Web Design

Activities and Societies: Class President