Vidal Rivera Email & Phone Number

Miami/Fort Lauderdale Area

Provide the best in client advice and service and develop the relationship to ensure a seamless client experience throughout Chase. • Acquire, manage, and retain a portfolio of 70 – 90 business clients with annual revenue of $1 - $5 million from assigned branches; provide deposit and cash management solutions and manage credit opportunities up to approximately $500,000. • Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses. Use knowledge of business, finance, banking, credit and risk management to identify, recommend and promote solutions that best serve the client and ensure the profitability of the portfolio. Work within risk parameters that protect the bank.• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships.• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs.

Delivering an advice-based customer service experience.

Prospect for business opportunities in the branch, and retain and grow Premier Business customers.

Coral Gables

* Multi unit manager of three stores including a high volume tourist store in a high profile mall, and a low income high theft opportunity store location.* Accountable for all aspects of performance, customer service, inventory control, and profitability for all stores.* Coached and developed all levels of management. Maintained high standards on all operational aspects of the business. Was the primary decision maker in all three stores, with the hiring, termination, and promotion of all associates.* Led interviews and recruitments to hire the right staff for all levels, including management. Developed and promoted on all levels of staffing including store managers.* Conducted loss prevention and operational audits to ensure commitment from managers. Led inventory scans with multi unit teams utilizing a peak kit.* Conducted weekly conference calls to align stores with current company initiatives as well as quarterly district meetings with management to create engagement and commitment from their respective locations.* Utilized company tools such as laptop, cell phone, emails, Sherlock, Brian, outlook, market force, which helped run the day to day business of each store.* Helped with the closing or transferring of sales in certain locations, including shipping out the products from the store, cleaning, turning in the keys to the landlord, and successfully moving the store staff to other locations.* Finished in the top two in the region in overall area manager ranking.* All three stores accomplished the best turnover ratio in the district and region.

* Managed three separate store locations, including two high volume tourist stores.* Responsible for the hiring and recruiting of all levels of store staff, as well as their training and development. Was the primary decision maker for associate hiring and termination, including their promotion to different levels including management.* Exercised discretion and judgment to associates to achieve maximum performance by setting goals.* Maintained daily operations, and managed staff to the same, with a high level execution and commitment.* Accountable for the sales, customer satisfaction, inventory control, and profitability of the store.* Helped the district and region with stretch assignments to help with my development. Including, conducting conference calls, leading inventories, conducting operational and loss prevention audits, leading swat teams into stores to help with operations and organization.* Was a point person for the district when district manager was out due to maternity leave.* Ranked best overall store in district for two consecutive years (08-09.) Ranked best in overall sales for district and region in 2007 and 2009. Ranked top five in the company for store inventory shrink in 2010.

Associate'S Degree, Education

Education record