Specialized in effectively managing claims to ensure fair and timely outcomes for all parties. My role involves evaluating, investigating, and resolving complex cases while maintaining compliance with regulatory standards and organizational policies.

Providing personalized consultation to customers regarding AT&T products and services.Understanding customer needs and recommending appropriate solutions, such as wireless plans, devices, and accessories.Achieving and exceeding sales targets and quotas.Building and maintaining strong customer relationships through effective communication and follow-up.Conducting product demonstrations and explaining features and benefits to customers.Collaborating with team members to ensure a seamless customer experience.Staying updated on the latest AT&T products, promotions, and industry trends.Handling customer inquiries, resolving issues, and escalating complex cases when necessary.Maintaining accurate records of sales transactions and customer interactions.Participating in training programs and workshops to enhance product knowledge and sales skills.

Supporting the manager in daily operations and decision-making.Assisting with employee scheduling, training, and performance evaluations.Managing inventory and ensuring stock levels are adequate.Handling customer inquiries and resolving issues.Collaborating with other departments to achieve organizational goals.Implementing and enforcing company policies and procedures.Conducting staff meetings and providing updates on performance and goals.Monitoring and maintaining quality standards for products or services.Providing leadership and guidance to team members.

Managing the daily operations of the physical therapy aid department.Coordinating patient schedules and appointments with therapists.Assigning and delegating tasks to therapy assistants and support staff.Ensuring compliance with regulatory requirements and quality standards.Providing support and guidance to therapy team members.Identifying opportunities for process improvement and implementing best practices to enhance efficiency and patient satisfaction.

Providing exceptional customer service by greeting and assisting customers in a friendly and efficient manner.Taking customer orders accurately and efficiently, using POS (point of sale) systems.Preparing and serving beverages, including coffee, tea, and specialty drinks, according to Starbucks standards.Operating and maintaining equipment such as espresso machines, blenders, and grinders.Following recipes and instructions to ensure consistency and quality of beverages.Handling cash and card transactions, including processing payments and giving change.Maintaining a clean and organized work area, including cleaning and sanitizing equipment and utensils.Restocking supplies and ingredients as needed to ensure smooth operation during peak hours.Communicating effectively with team members and supervisors to coordinate tasks and provide support as needed.Upholding Starbucks' brand standards and values, including promoting sustainability initiatives and community involvement.

I managed the ticket times with the food in a well timed manner. I also made the plates look presentable. Furthermore, I informed customers on what ingredients contain certain allergens and where it originated from.

Would perform choreographed dances for special occasions such as Quinceañeras or Sweet Sixteens.