· Administrative tasks including data entry, answering telephone enquiries, specimen reception, reports transcription. · Ensuring the laboratories met ISO15189 standards by assisting with audits, document control, stock management and processing specimens within published turnaround times.

· Administrative tasks including data entry, answering telephone enquiries, specimen reception, welcoming patients.· Assisting scientific staff with laboratory based work including sample processing, making media, reagent preparation, monitoring equipment and performing diagnostic tests.· Ensuring the laboratories met ISO15189 standards by assisting with audits, document control, stock management and processing specimens within published turnaround times.· Data entry for Cytology and Histology labs spreadsheets recording staff mandatory and competency training dates that links to OPMS.

Due to my previous experience, i was approached for a part time role where i worked 2 days a week alongside my other role.

Log and support all enquiries with assets’ repairs and maintenance activity in support to operations.· Ensure that database records are accurate, comprehensive and updated· Ensuring tickets are resolved in a professional and timely manner, logged and updated in the service contracts database· Organised, managed and completed asset sweeps across multiple hospital sites collating information on Viapath assets.· Regularly liaise with key customers to understand supplier issues or concerns· Managing asset contract renewals, negotiating with the required suppliers.· Team leader of the new/ junior staff members which included training, dealing with any issues or queries they encounter.· Writing up business cases for purchasing/replacement of assets· Received the role of acting manager when the current manager was on annual leave and dealt with multiple critical situations which resulted in achieving an award for my work

Worked in 4 out of the 5 labs in St John's Institute of Dermatology; Dermatopathology, Mycology, Skin Tumour unit, EB lab.General house keeping and ensuring health and safety is maintained at all times..Ensuring the laboratories met ISO15189 standards by assisting with audits, document control, stock management and processing specimens within published turnaround times.Supporting consultants for the MDM clinics by correlating patient slides, blocks and reports.Using aseptic techniques to preserve the fungal culture collection.Reviewing standard operating procedures, updating the team on any changes.Implemented filing systems that were previously not used in the department for the stored culture collection.Assisting scientific staff with laboratory based work including sample processing, making media, reagent preparation, monitoring equipment and performing diagnostic tests.Regularly using laboratory and hospital electronic data programs to access patient requests.Liaising with various staff groups to ensure patient results are reported in a timely manner.Administrative tasks including data entry, answering telephone enquiries and posting out patient results. Data entry onto workload spreadsheets and sharing data with senior management

Organised, filed and distributed client paperworkDistributed incoming post to appropriate colleaguesRaised invoices for clientsTook responsibility in backing up paperwork electronicallyProvided general assistance to accountants where appropriate

Organised and promoted new events and special offers to the public and customersManufactured tickets for sales and ensured correct prices were appliedHigh quality customer service including answering calls,welcoming customers, dealing with complaintsAssisted in invoicing and other banking activitiesOrganised and controlled cloakroom facility