Vidhya Raveendranath Email & Phone Number

Prospect, Sa, Au

Adelaide, South Australia, Australia

-Undertake remote support calls and repairs on PLC, HMI and SCADA systems, equipment, and software.-Act as the first point of contact for technical issues for internal and external support. -Estimating costs and identifying savings.-Modelling business processes and identifying opportunities for process improvements-Manage costs to deliver the project within budget constraints, identify reduced cost methods to deliver project outcomes. -Clearly communicate project objectives, progress, and changes to all stakeholders

Adelaide, South Australia, Australia

-Research, analyse, customise, and train project managers of the latest project management tool so as to create a platform to distribute workload between the team members and monitor team activities.-Facilitate workshops and requirement gathering sessions and translate this information into relevant documentation such as specifications, business process maps and use case diagrams.-Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.-Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.-Active participant in assisting the company to acquire ISO9001 certification.

Tamil Nadu, India

-Took remote access of systems to assist complex problems.-Oversaw design, regulation, and daily management of principal projects.-Communicated with team through written reports and oral presentations to identify and solve quality issues.

Tamil Nadu, India

-Engage with clients to understand their business requirements and interpret these into technical solutions which align with the client’s business objectives.-Develop and maintain functional requirements documentation.-Provide support to the project team throughout the project lifecycle.-Held meetings with employees to discuss the upgrades and improvements made.-Developed KPIs to evaluate the performance of the team.-Lead and conducted in-depth analysis of business performance versus business goals.

Tamil Nadu, India

-Handled unique and high-priority data analysis requests from a range of data customers,-Contributed to workflow improvements to reduce data handling time and improve overall output.-Contributed to improvements in the software tools by identifying bugs and suggested enhancements.

Masters, Business Information System

Bachelor In Electronics And Communication Engineering, Electrical, Electronics And Communications Engineering