• Allocation of claims on daily basis.• Sharing daily inventory reports EOD status reports to stake holders.• Reviewing SOP and approving all required documentation related to claims validation.• Responsible for cultivating a team environment that provides exceptional customer service and ensuring all staff members perform at a consistently high level• Ability to motivate, instill accountability, achieve results and to build strong relationship• Monitor the effectiveness of a team and Exhibit strong credibility, leadership and accountability• Mentoring Team members• Conducting performance review for the team members at regular intervals • Involved with various Process Improvement related projects to drive efficiencies in the team• Attending and responding to client’s correspondence• Perform quality check for the process• Provide appropriate feedback and ensure performance improvement• Create quality awareness – including operation and training etc.• Conduct trainings on quality concepts like quality awareness• Support team on SOP Audits• Responsible to identify the out layers of the team and report to their team lead• Trained new joiners about the process and introduction of Accenture requirements• Conducted refresher training to the existing resources• Identifying training opportunities and addressing to the clients• Validation of claims which involves manufacturers and retailers of US CPG industry.• Tracking and daily workable and ensuring that the team members are completing their assigned task.• Using proper Use of OpEx practices on the floor i.e. Green Star, Checklist & updating white board for the Team.• Sharing errors and daily quality reports with the team• Consolidating and processing invoice.• Invoice processed from DEA will be audited by invoice assistant and invoice will be closed in the system.• Maintaining report of audited invoice and providing feedback on errors to the DEA.