Vidhya Latha Email & Phone Number

Dubai, Ae

United Arab Emirates

 Check insurance eligibility of patients. Downloading Claim forms and submission of claims. Take prior approvals for procedures that need Pre-Approval in coordination with the concerned department. Ensure codes are accurate and sequenced correctly in accordance with government and insurance protocols. Follow up with the provider if any document is insufficient or unclear. Communicate with other clinical staff regarding documentation deficiency. Ensure all codes are current and active. Maintain consistent coding accuracy rate of 95% or better. Assign diagnosis codes and procedure codes utilizing the current version of ICD diagnosis and procedure codes and CPT-4 coding classification. Coordinate, liaise and network between insurance companies regarding eligibility, copayments, approvals, reconciliation and other requirements. Abstract information and assign codes to describe scenarios in the document. Re-submit the rejected claims based on the denial codes. Verify the approved amount and Co-payment and update in the system. Coordinate with Clinic insurance team for Rejected Claims. Impart Software training to new joiners. Verify patient eligibility, benefits, authorization requirements and status for scheduled procedures. Prepare Monthly reports to respective Supervisors/Managers. Schedule, Reschedule and cancel appointments.

Ernakulam, Kerala, India

 Led office admin operations including payroll and benefits, recruitment, training and development, and performance management. Collaborated with the Head of Operations in addressing critical challenges and issues. Supervised and mentored a team of administrative assistants to ensure superior service delivery with strict adherence to timelines. Aligned with the staffs to understand their concerns and feedback. Served as liaison between the management & employees to create a transparent communication channel. Continually implemented, and established policies that supported management goals. Excellent problem solving and communication skills. Manage business letters related to employee’s offer& appointment letter, service agreement, background verification, allowances, request for evidence, transfer related documentation and providing required information. Support all internal and external HR related enquiries or requests. Maintain and update employee records and paper works. Assist with the recruitment process including recruiting, interviewing, hiring and on boarding

Ernakulam, Kerala, India

 Effectively managed a range of administrative tasks to ensure smooth office operations. Used infi software to promptly and accurately process accounts payable transactions, employee benefits, and inventories. Cultivated partnerships with end clients to promote recommendations for the company. Monitored mailbox/client correspondence to ensure a prompt response, and action. Provided monthly operational reports for the client and management. Collaborated with senior leaders to identify, track & resolve aged invoices. Proactively involved in organizing company events, and meetings. Properly escalate unresolved issues to appropriate internal teams. Maintain jovial relationships with clients.  Work as a point of contact between the manager and internal or external clients. Screen and direct phone calls or emails and distribute correspondence. Welcome visitors in a warm and friendly manner and identify purpose of visit and maintain visitors log register.

Bachelor Of Engineering - Be, Computer Science And Engineering, First Class

CGPA : 7.34

Plus Two, Computer Science, First Class

S S L C, First Class

Bachelor Of Technology - Btech, Computer Science