Oversees client communications and project management, and ensures smooth progression of tasks within the company.✓ Leads client communications and manages client relationships✓ Manages projects and delegation of tasks to employees✓ Ensure client satisfaction through consistent contact and feedback cycles

Creation of design assets with Microsoft Office (Powerpoint / Outlook emailers), Google Workspace and Adobe Creative Suite. Nov 2020: Working as an instructional designer for a full-time engagement with a pharmaceutical company. We created the supporting material to help them implement their CX model for their customers.✓ Curate and design training material for internal users' pre-deployment.✓ Release management of training material✓ Writing knowledge articles based on the material✓ Assist in product demo train the trainer sessions

I worked primarily in graphic design and pre-production fields, where I had opportunities for content development and thumbnail storyboarding.Over time, my responsibilities expanded to social media and individual project management, where I had the chance to improve on my communication with clients, my interpersonal skills and delegating tasks.

As a freelance designer working with the company, my duties primarily included creating social media collaterals to be circulated on Whatsapp and other social media, as well as graphics for festivals and seasons greetings. I also created a brochure that detailed their services and contact information, as well as designed PowerPoint presentation slides and other graphics as per client requirements.