Vidush Sharma Email and Phone Number

• Work in a team environment and contribute to upsell and renewal quarterly goals.• Work with our Accounting Team to resolve billing inquiries and issues.• Work with sales executives on Greenfield customers to accelerate value realization through a seamless onboarding experience and ensure all accounts successfully roll out and scale up.• Maintain proactive, regular contact with accounts to maximize their success and usage, as well as additional revenue opportunities.• Develop deep expertise and understanding of Adobe's Solutions & GTM Strategy.• Renew long-term customer agreements and discover and close new opportunities within a named/existing account base plan.

Worked as an “SME” i.e. Subject Matter Expert & “PT” Process Trainer in an inboundMicrosoft customer service product activation process, “QCE” Quality ComplianceExecutive in an inbound Microsoft’s X-Box semi-technical process.Worked as an “LCS” i.e. License Compliance Specialist for the North India region.Managing Inside Sales for Microsoft India SMSP business and Software AssetManagement providing consulting to customers regarding optimization of licensingand product.Handled corporate accounts under “Mid Market” section.Drive SAM (Software Asset Management) program across the country to increase sales &revenue with channel partners and sales team.Assisting inside & field sales team in managing accounts and in generating leads.Identifying licensing shortfalls & convincing the customer to fulfill the gaps in order tobe Microsoft License compliant.Initiating compliance calls while co-coordinating with the inside & field sales team