Vidya D Email and Phone Number

• Maintained record for all related executive information (appointments, meetings, travel, expenses)• Prepared and edit the documents, reports, and presentations on behalf of Executive.• Monitored and provided reminders for pending tasks, emails, meetings, and deadlines.• Prepared graphical content meant for company's social media platforms with internal team.• Co-ordinate and support for the Graphic Design & Branding, Logo Design, Thumbnail design, Social Media Promo Videos, Presentations and Support UI teams.• Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.• Handled payments for vendors and salaries, and manage other company expenses.• Coordinated company meetings and conferences.• High attention to detail is important, especially when dealing with scheduling, document preparation, and record-keeping.• Worked with various internal departments to establish clear stakeholder expectations to ensure all deliverables are completed on-time.

• Experience in maintaining Windows/Unix/Linux Server running in Production & Pre-Production environment.• Ensured Incident management via ITIL based ITSM Policies and procedures.• Monitored and managed Client Infrastructure without any critical alerts and maintained virus free environment.• Configured IP assignment, core network configuration, and DNS setup, DHCP & Active Directory Services for new users.• Enhanced system security through regular software updates, patch management, and vulnerability assessments.• Ensured maximum availability of critical systems through proactive health checks and performance monitoring.• Supported disaster recovery efforts by assisting with backup configurations, replication, testing plans, and restoring services when necessary.• Investigated and corrected problems with printers, copiers and other peripheral devices.• Optimized network infrastructure through routine maintenance, configuration updates, and hardware upgrades.• Created user accounts and assigned permissions and managing user accounts as per requirement.• Maintained servers and systems to keep networks fully operational during peak periods.• Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.• Closed first-time tickets quickly and met resolution volume requirements.

• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.• Supervised team members to confirm compliance with set procedures and quality requirements.• Created and managed project plans, timelines and budgets.

• Handled Laptops, Desktops and Onsite Customer Feedback calls• Organized team of service engineers and service-related calls.• Handled customer escalation and taking care of call till call closure.• Collaborated closely with VeriFone project details to Citibank Groups.• Worked as admin coordinator in Bank of Baroda projects.• Interceded between employees during arguments and diffused tense situations.

• Created marketing materials, including brochures, flyers and productcatalogs to brand standards.• Used Adobe Creative Suite to edit images for use in marketing materialsand website content.• Developed engaging multimedia content for e-learning platforms,facilitating increased student understanding and retention of material.

• Improved client satisfaction by creating visually appealing and impactfulgraphic designs for various marketing materials.• Developed storyboards outlining animation plans.• Collaborated with other animators to create coherent images withinscenes.• Created marketing materials, including brochures, flyers and productcatalogs to brand standards.

• Mentored junior animators, providing guidance on improving technicalskills and artistic vision.• Conducted thorough research on relevant subjects for accuraterepresentation in animations, ensuring authenticity in storytelling.• Expanded creative skill set through continuous professional development,incorporating new trends and technologies into personal work style.